Senior Underwriter Officer - Marine

Al Manarah Insurance Services; Sharjah; On-site; AED 100,000 - 150,000; Full time

Job summary

A leading financial holding company is seeking a detail-oriented Senior Underwriter Officer - Marine to manage marine insurance inquiries and renewals. The role involves obtaining competitive quotes, policy administration, ensuring compliance, and building client relationships. Candidates should have a Bachelor’s degree and a relevant insurance diploma, along with at least 3 years of experience in marine insurance operations. This position offers opportunities for growth within a dynamic team.

Qualifications

• Minimum 3 years of relevant experience in marine insurance operations or a similar field.
• Strong sense of responsibility and accountability in handling tasks.

Responsibilities

• Obtain and compare competitive quotes from insurers.
• Prepare, issue, and manage marine insurance policies accurately.
• Collect KYC documents for new and existing clients.
• Track and manage policy renewals proactively.
• Act as the main point of contact for client inquiries.
• Work closely with insurance companies to facilitate smooth policy issuance.
• Ensure accurate and timely dispatch of policy documents.
• Assist the accounts team with reconciliations.

Skills

Insurance negotiation

Policy administration

Client relationship management

Regulatory compliance

Education

Bachelor’s Degree and insurance-related diploma/certificate

Tools

Insurance company portals

MS Office applications

Job description

About the Job

A financial holding company, Chedid Capital is a leading investment group in the insurance and reinsurance fields. The Group operates across Europe, Middle East, Africa and South Asia. The Company plays a role in the forefront of the industry, being part of one of the top 20 Reinsurance Brokers in the world.

Al Manarah, a company under Chedid Capital, is looking for a detail-oriented Senior Underwriter Officer - Marine to handle marine insurance enquiries and renewals, and support day-to-day operational excellence.

Joining our 1600 dynamic team members, spread among 64 subsidiaries worldwide, offers you endless growing opportunities.

Responsibilities

• Quotation & Negotiation – Obtain and compare competitive quotes from insurers; negotiate favourable terms for clients and prepare easy-to-understand comparison sheets.
• Policy Administration – Prepare, issue, and manage marine insurance policies (cargo & hull) accurately and on time, ensuring all documentation is complete
• Client Onboarding & Compliance – Collect KYC documents for new and existing clients; ensure full compliance with internal and regulatory standards before policy issuance.
• Renewal Management – Track and manage policy renewals proactively; liaise with clients and insurers to secure best renewal terms and ensure continuity of cover.
• Customer Support & Relationship Management – Act as the main point of contact for client inquiries; provide prompt, professional service to build and maintain long-term relationships.
• Coordination with Insurers & Stakeholders – Work closely with insurance companies, and other partners to facilitate smooth policy issuance, and follow-ups.
• Document Control & Dispatch – Ensure accurate and timely dispatch of policy documents electronically and/or physically; maintain organized records.
• Financial Coordination – Assist the accounts team with reconciliations, and outstanding follow-ups.
• Reporting & Compliance – Prepare regular operational and performance reports; adhere to internal processes and industry regulations.
• Continuous Improvement – Suggest process improvements and support new initiatives to enhance efficiency and customer satisfaction.

Requirements

• Bachelor’s Degree and insurance-related diploma/certificate required.
• Minimum 3 years of relevant experience in marine insurance operations or a similar field.
• Technical proficiency in using insurance company portals and MS Office applications.
• Strong sense of responsibility and accountability in handling tasks.