Senior UI/UX Designer

Dicetek LLC; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in Ras al-Khaimah is seeking 2 experienced Senior UI/UX Designers to enhance user engagement and experience across multiple platforms, including websites and mobile apps. The ideal candidates will have over 5 years of experience in a fast-paced environment and a strong portfolio of successful digital products. This role involves leading design processes, conducting user research, and collaborating with cross-functional teams.

Qualifications

• 5+ years' experience in delivering digital products in cross-functional teams.
• Minimum of 3 years as a Senior UI/UX designer with proven track record.
• Solid portfolio showcasing UI/UX design work.

Responsibilities

• lead end-to-end design processes for various platforms.
• Create user journeys and high-fidelity mockups.
• Conduct user research and usability testing.

Skills

User-centered design

Proficiency in Adobe Creative Suite

Experience with Sketch and Figma

Strong communication skills

Interaction design

Tools

Adobe Creative Suite

Sketch

Figma

Salesforce

SAP

Job description

Overview

We seek 2 experienced and highly skilled Senior UI/UX Designers to join our dynamic team. The successful candidate will be at the forefront of the design and user experience efforts across key platforms including the website, customer portal, agent portal, and mobile app. This role will play a crucial part in creating intuitive, visually appealing, and user-centered interfaces that enhance user engagement, and experience to drive strategic business requirements. The Senior UI/UX Designer will collaborate closely with cross-functional teams, 3rd party vendors, and business stakeholders, to ensure a seamless and effective user experience.

Required Experience and Qualifications

• 5+ years’ experience in delivering digital products in cross-functional teams from start to finish in a fast-paced environment.
• Minimum of 3 years of experience as a Senior UI/UX designer, with a proven track record of designing successful digital products such as portals, web and mobile applications.
• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
• Strong understanding of user-centered design principles, interaction design, and information architecture.
• Experience designing for Salesforce and SAP integrations is a strong advantage.
• Solid portfolio showcasing your UI/UX design work and demonstrating your design process.
• Excellent communication and presentation skills to effectively convey design concepts and rationale to both technical and non-technical stakeholders.

Core Responsibilities

• User-Centric UI/UX Vision: Lead end-to-end design processes for the website, customer portal, agent portal, and mobile app, from concept to final product implementation.
• Create user journeys, wireframes, prototypes, and high-fidelity mockups that effectively communicate design ideas and concepts.
• Develop a deep understanding of user needs, behaviors, and motivations through user research and testing.
• Translate complex business requirements into intuitive and user-friendly interfaces while ensuring alignment with brand guidelines.
• User Research and Testing: Conduct user research, usability testing, and gather feedback to improve the user experience iteratively.
• Collaborate with the CX team to define user personas, user journeys, and use cases, ensuring designs address real user pain points.
• Iterate on existing products and features to ensure that we are delivering a simple, seamless industry-leading user experience.
• Cross-Functional and External Collaboration: Work closely with CX, IT, 3rd party vendors, and consultants to ensure the feasibility of design concepts and provide guidance during the development phase.
• Collaborate with business leads to align design strategies with business goals and objectives.
• Coordinate with stakeholders to present design concepts, gather feedback, and incorporate suggestions into the design process.
• Serve as a bridge between Customer Experience, IT and Marketing teams.