Senior Travel Consultant

Rambelz; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A travel services company in Dubai is seeking a Senior Travel Consultant to manage complex trip requests encompassing flights, visas, and holidays. This role involves delivering excellent customer service and achieving sales targets while guiding junior team members. Candidates should have experience in sales within the travel sector, familiarity with GDS, and be fluent in English and Tagalog. This on-site position offers competitive compensation with uncapped commissions and career growth opportunities.

Benefits

Competitive base salary with uncapped commission

Transparent KPI-based monthly incentives

Learning and certification support for GDS

Clear growth path to Principal Consultant or Team Coach

Staff travel discounts

Qualifications

• One year of experience in a travel or tourism company in sales and business development.
• Fluency in English and Tagalog.
• Currently residing in the UAE and available for on-site work in Dubai.

Responsibilities

• Handle potential inquiries for flights, visas, and holidays.
• Build accurate itineraries and issue reservations in GDS.
• Manage escalations and VIP cases with timely, high-quality resolution.

Skills

Sales and Negotiations

Leadership and Collaboration

Excellent communication and presentation skills

Adaptability and Resilience

Education

High School Diploma or Bachelor's degree in Tourism, Business Administration, or similar

Tools

GDS

Job description

Rambelz Travel and Tourism LLC

Rambelz is a new kind of travel platform from Dubai. We streamline the end to end journey by redesigning the value chain so customers see transparent choices, quick turnarounds, and real human support. Serving the UAE, USA, KSA, and the Philippines, we offer air ticketing, visa processing, and holiday packages through rambelz.com and an expert care team.

Senior Travel Consultant - Sales

Dubai, UAE - On site

Job Summary

Own complex trip requests across flights, visas, and holidays. Deliver outstanding service and consistently hit sales targets. This senior role focuses on expert consulting, high conversion, and smooth post-booking support. You will be the go-to person for tricky itineraries and will guide junior consultants informally when needed.

Key Responsibilities

• Handle potential inquiries in a hybrid workflow (powered by AI) for flights, visas, and holidays from quote to ticketing and follow up.
• Build accurate itineraries and issue reservations in GDS with zero errors.
• Convert leads from the website and social channels and drive strong repeat business.
• Manage escalations and VIP cases with timely, high-quality resolution.
• Keep CRM and GDS records complete and up to date.
• Address solutions for queries and maintain the tone of voice of the brand.
• Share best practices and assist with the onboarding of new team members when required.

Experience & Requirements

• One year of experience in a travel or tourism company in sales and business development.
• Solid working knowledge of at least one GDS and familiarity with holiday packaging and visa services.
• High School Diploma or Bachelor's degree in Tourism, Business Administration, or similar.
• Fluency in English and Tagalog.
• Currently residing in the UAE and available for on-site work in Dubai.
• Target-driven mindset with attention to detail and ownership of outcomes.

Perks at Rambelz

• Competitive base salary with uncapped commission.
• Transparent KPI-based monthly incentives.
• Modern tools and streamlined workflows that reduce manual work.
• Learning and certification support for GDS and destination training.
• Clear growth path to Principal Consultant or Team Coach based on performance.
• Occasional remote day subject to business needs.
• Staff travel discounts where available through partners.

Only shortlisted candidates will be contacted for next steps.

Skills

T-Skills

• Sales and Negotiations.
• Leadership and Collaboration.
• Excellent communication and presentation skills.
• Adaptability and Resilience.