Senior Travel Consultant

Mercator Travel and Tourism; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A prominent travel agency in Abu Dhabi is seeking a highly skilled Senior Travel Consultant. In this role, you will design tailored travel packages, coordinate bookings, and consult clients on travel policies. Candidates should have a minimum of 3 years in the travel industry, strong communication skills, and a detail-oriented approach. The position offers opportunities to work within a dynamic team focused on delivering exceptional travel experiences.

Qualifications

• Proven experience of 3 years and above within the travel industry.
• Must have a corporate travel background and UAE experience.
• Exceptional communication and interpersonal skills.

Responsibilities

• Plan and design travel packages to suit client's needs.
• Coordinate travel bookings and transport operations.
• Provide consultation to clients on travel policies.

Skills

Travel industry experience

Communication skills

Detail-oriented

Sales-driven mindset

Knowledge of Amadeus

Tools

Travel booking systems

NDC systems

Job description

Company Overview:

Our travel agency is a well-established organization that specializes in providing travel services for both leisure and business travelers. We cater to inbound tourists visiting our region and outbound travelers exploring international destinations. Our aim is to provide exceptional customer service, unique travel experiences, and competitive pricing.

If you are a highly dedicated team player with leadership skills, this job is with one of the most attractive and fast-growing companies in its field.

We are looking for a talented professional Senior Travel Consultant to join our dynamic team.

Responsibilities

• Planning, and designing Travel packages to suit the client's needs.
• Coordinate travel booking, holidays, and transport operations, to provide efficient, prompt, courteous, trouble-free, and proactive service to guests; hence maximize the revenue and guest satisfaction.
• Strong understanding of a client's travel policy and can appropriately guide and consistently.
• Provide consultation to the client. Excellent knowledge and application of travel supplier rules.
• Maintains active communication and seeks expansion of current knowledge of the state of the various travel industries supported.
• Provides the client with the required industry information such as low fares exchange costs and penalties.
• Can fulfill all requests regarding necessary regulations.
• Provide professional written communication when dealing with e-mail inquiries or confirmations.
• Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others as well as welcome feedback, contribute to building team spirit, and be proud of the service you provide.

Skills

Qualifications

• Proven experience of 3 years and above within the travel industry (REQUIRED)
• Knowledge of Amadeus, NDC systems.
• Must have a corporate travel background and UAE experienced.
• Can issue and re-issue tickets, book hotels, car transfers, travel insurance, and meet & assist.
• Strong knowledge of travel industry trends, destination management, and package design.
• Exceptional communication and interpersonal skills.
• Sales-driven mindset with a track record of meeting or exceeding targets.
• Detail-oriented and well-organized, with the ability to multitask and prioritize effectively.
• Proficient in travel booking systems and software