Senior Trade Support Lead — Front Office Focus

Remote DXB; Abu Dhabi; On-site; AED 360,000 - 600,000; Full time

Job summary

First Abu Dhabi Bank (FAB) in Abu Dhabi seeks an experienced Trade Support professional to coordinate daily dealer assist activities and support front-office desks in Global Markets.

You will manage onboarding with KYC/Credit/Compliance, oversee data readiness, and drive process improvements while coaching teammates. 7+ years in Global Markets Operations and strong system knowledge are required.

Qualifications

• Bachelor's degree in finance, banking, economics, business administration, or accounting.
• 7+ years of experience in Global Markets Operations or related roles.
• Strong knowledge of Global Markets products (FX, Money Markets, Rates, Derivatives, Commodities, Capital Markets).
• Knowledge of trade lifecycle processes including product activation, counterparty setup, and settlement-readiness.
• Proficiency with systems such as Murex, Bloomberg, and MarkitWire.

Responsibilities

• Execute and coordinate daily Dealer Assist activities including request intake, triage, and prioritization.
• Support trade booking queries, client account allocations, and portfolio allocations for Sales and Trading desks.
• Coordinate client onboarding and ready-to-trade activities with KYC, Credit, Compliance, and Operations.
• Manage static, reference, and market data readiness to ensure accurate trade booking and downstream processing.
• Support T0 trade support activities including non-economic booking and enrichment follow-up.
• Monitor affirmation and confirmation support items and coordinate settlement-readiness dependencies.
• Act as a primary Trade Support contact for Front Office Sales and Trading desks.
• Prepare inputs for service reporting, operational dashboards, and SLA adherence tracking.
• Identify opportunities for process improvement, automation, and workflow design.
• Coach assigned Specialists and support workload balancing within the team.

Skills

Trade support

Global Markets knowledge

Stakeholder management

Communication

Escalation management

Education

Bachelor's degree in finance, banking, economics, business administration, or accounting

Tools

Murex

Bloomberg

MarkitWire

Job description

First Abu Dhabi Bank (FAB) in Abu Dhabi seeks an experienced Trade Support professional to coordinate daily dealer assist activities and support front-office desks in Global Markets.

You will manage onboarding with KYC/Credit/Compliance, oversee data readiness, and drive process improvements while coaching teammates. 7+ years in Global Markets Operations and strong system knowledge are required.