Senior Technology Resilience Manager-Data Center in BFSI

TAT IT Technolgies; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Senior Technology Resilience Manager to oversee data center operations within the BFSI domain. This pivotal role involves managing technology service resilience across multiple locations, developing comprehensive disaster recovery plans, and implementing modern recovery techniques. The ideal candidate will have extensive experience in financial services, demonstrating expertise in IT operations and cloud environments. Join a forward-thinking organization that values innovation and resilience, and play a crucial role in ensuring the continuity of mission-critical systems in a dynamic and challenging environment.

Qualifications

• 15+ years in technology service resiliency programs in financial services.
• Expertise in managing services across data centers and cloud environments.
• Strong understanding of Business Continuity Planning and Incident Management.

Responsibilities

• Manage Technology Service Resilience for multiple data centers globally.
• Develop and maintain IT Service Resilience Plans for disaster recovery.
• Lead global testing programs to ensure recovery from disruptions.

Skills

Technology Service Resilience Management

IT Disaster Recovery Automation

Cloud Environments Management

Business Continuity Planning

Incident Management

Problem Management

IT Operations

Report Writing

Presentation Skills

Change Control Processes

Education

Professional Certification in Business and Technology Service Resilience

Tools

ITIL

ISO Standards

Project Management Tools

Job description

Senior Technology Resilience Manager-Data Center in BFSI

We have an urgent requirement for Senior Technology Resilience Manager-Data Center in the BFSI domain for our banking client based in Dubai.

Responsibilities :

1. Manage Technology Service Resilience for datacentres / computer rooms (24+ locations on-premises, co-locations, cloud) globally.
2. Assess, develop, test, and maintain an IT Service Resilience Plan to recover IT and telecommunications systems during disasters or business disruptions.
3. Lead a global Technology Service Resilience testing program to ensure recovery from disruptions across all locations, including international sites.
4. Manage Technology Service Resilience for all sites, including UAE and international locations, covering primary and secondary data centres in physical and cloud environments.
5. Participate in cloud technology strategy planning, service, site, roadmap planning, service recovery capability, and SLA development to align with the bank’s resilience policies.
6. Implement modern recovery techniques and strategies to build a resilient technology support infrastructure, ensuring rapid recovery of business operations and critical IT systems.

Mandatory Skills :

1. 15+ years of experience in multi-site technology service resiliency programs within financial services.
2. Expertise in managing technology services across data centers, co-location, multitenant, and cloud environments.
3. Professional certification in Business and Technology Service Resilience.
4. Advanced knowledge of IT operations, high availability devices, and equipment.
5. Extensive experience with IT Disaster Recovery Automation, Infrastructure Storage, and Operating Systems.
6. Strong understanding of Servers, data processing equipment, and peripherals.
7. Ability to analyze complex production issues and implement corrective actions.
8. Proficiency in interpreting technical documents and procedures.
9. Excellent report writing and communication skills.
10. Strong presentation skills and responsiveness to queries from managers, clients, and customers.
11. Familiarity with Change Control Processes.
12. Comprehensive knowledge of Business Continuity Planning, Incident, and Problem Management.
13. Expertise in operating systems, job control languages, file transfer protocols, and production control software.
14. Knowledge of Infrastructure, Enterprise Applications, IT Strategy, Information Security, Cost Management, TCO, ROI, Vendor Management, Project Management, ITIL, ISO standards, and technology consulting.

Decision Making Authority & Responsibility :

1. Responsible for developing and executing the Technology Service Resilience Strategy.
2. Support Business Continuity Plans and implement technologies to ensure high availability of mission-critical systems.