Senior Technician - Maintenance

Al Ghurair; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

Al Ghurair is seeking a skilled elevator and escalator technician to perform routine maintenance, inspections, and repairs across multiple brands in the UAE. You will diagnose faults, propose improvements, and ensure safety standards are met.

You will maintain detailed service records, communicate progress to clients, and collaborate with other technicians and departments to plan maintenance and respond to issues. On-call duties may be required.

Qualifications

• Experience performing scheduled maintenance on elevators/escalators.
• Familiarity with local safety codes and standard operating procedures.
• Ability to read and interpret technical manuals and schematics.

Responsibilities

• Perform scheduled maintenance on elevators, escalators to keep systems in optimal condition.
• Inspect elevators and escalators, identify faults, and propose improvements.
• Execute repairs or replacements to restore operation.
• Troubleshoot major brands (KONE, Schindler, OTIS, Mitsubishi) and coordinate with teams.
• Coordinate third-party inspections and address findings.

Skills

Elevator maintenance

Troubleshooting

Customer service

Documentation

On-call availability

Tools

KONE

Schindler

OTIS

Mitsubishi

Job description

• Responsible to perform scheduled maintenance tasks on elevators, escalators, and other vertical transport systems to ensure they are in optimal working condition.
• Conduct thorough inspections of elevator systems, identify faults, wear and tear, and provide solutions for improvements.
• Perform necessary repairs, replacements, or modifications to restore equipment or systems to optimal operating condition.
• Trouble shooting of Elevators and Escalators in major brands such as Kone, Schindler, TKE and Otis, Mitusubishi
• Manage third-Party Inspections, assistance and suggests rectification.
• Provide excellent customer service, including responding to client queries and informing them of maintenance progress or system status.
• Maintain accurate and detailed records of service activities, repairs, and inspections. Complete necessary reports and communicate progress to relevant teams.
• Work closely with other technicians and departments to ensure effective maintenance planning and response to any issues.
• Ensure reports include photos, serial numbers, readings, and customer signatures.
• Provide preventative maintenance services as needed during callback visits to prevent future issues.
• Explore opportunities of repair works during maintenance, there by generating repair/modification leads and follow up with the Sales Team for quote submission.
• Be accessible for on-call duty, which may include responding to service requests during evenings, nights, weekends, and holidays.
• Support Supervisors and Engineers to achieve the common goals.
• Ensure that all work meets local elevator safety codes and industry regulations