Senior Technician – Trading Enterprise

ÖSD Klagenfurt; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in the automotive sector is seeking a skilled technician to join their Dubai team. This role involves ensuring customer satisfaction through quality servicing and repairs of passenger sedans and 4-wheel drive vehicles, adhering to manufacturer specifications. The ideal candidate will have a trade-related certificate and 2-4 years of experience in a dealership workshop, particularly with Japanese, American, or European cars. Strong analytical, communication, and interpersonal skills are essential for success in this position, as you will be directly interacting with customers and addressing their needs effectively.

Qualifications

• 2-4 years of experience in a dealership workshop for vehicle repairs.
• Ability to analyze customer requests and perform diagnostics.

Responsibilities

• Ensure customer satisfaction by performing quality servicing on vehicles.
• Identify and analyze customer requests, refining the diagnostic process.

Skills

Customer Service

Analytical Skills

Communication Skills

Interpersonal Skills

Education

Trade related certificate/diploma

Job description

As part of our Automotive team in Dubai, you will be responsible for ensuring customer satisfaction by performing quality servicing and repairs on Passenger Sedans and 4 wheel drive vehicles, so as to return them to the manufacturer’s specifications.

You will be responsible for identifying customer’s requests, analyzes them, and refines the diagnostic process. You will also perform the requested work, in observance of the manufacturer’s methods (recommendations and operating procedures).

Requirements

You should possess Trade related certificate/diploma and should have at least a minimum of 2-4 years of related experience working a dealership workshop and repair section of Japanese/American or European cars such as Volvo, Jeep, Chrysler & Dodge. You should have ability to provide established standards of Customer Service through diagnostic ability and assessment of car repairs/maintenance.

You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence.