Senior Technician

Carrier; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job description

Country

United Arab Emirates

Location:

UTS Carrier - Abu Dhabi office

Build a career with confidence

At Carrier, you're joining the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions. We create solutions that matter for people, our planet, and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by The Carrier Way, our vision, values, and culture. Carrier's greatest assets are the expertise, creativity, and passion of our employees, and we're excited for you to join the team.

Role Responsibilities

• Plan and execute jobs ensuring customer satisfaction and maximum profitability as per company standards.
• Attend to difficult service problems and teach colleagues the technical aspects for future reference.
• Conduct site inspections, estimate manpower and materials required for service jobs.
• Prepare job cards, inspection reports, field reports, and timesheets.
• Prepare material requests for parts needed for each job.
• Ensure cost control and asset optimization.
• Continuously train to improve work quality and reduce complaints and callbacks.
• Maintain knowledge of PLC systems and control.
• CUSTOMER CARE: Handle all customer complaints at the site, ensure efficient and courteous service, attend to complaints within target time, coordinate maintenance visits, and ensure customer satisfaction through regular meetings. Report opportunities to the Branch Manager.
• EH&S: Implement UTS Carrier EH&S standards, identify environmental and health hazards, report all incidents, participate in weekly EH&S talks, ensure self-inspections are performed, and wear PPE while working.

Role Purpose

Skills and experience in understanding and conducting best practices of air conditioning principles, maintenance, and relevant industry standards for equipment maintenance.

Minimum Requirements

• Work experience in naval field maintenance.
• Minimum of 5 years experience in a similar role.
• Bachelor's degree or diploma in engineering.
• Computer skills.
• Interpersonal and communication skills; fluency in English is required.

Our commitment to you

We value our employees' expertise, creativity, and passion. We aim to provide a great workplace that attracts, develops, and retains top talent, promotes engagement, fosters teamwork, and drives innovation. We are committed to diversity and inclusion, offering enriching career opportunities and listening to employee feedback. This embodies The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected classes.

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