Senior Technical Engineer - Microsoft

Intertec Systems; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled IT professional with extensive experience in Microsoft technologies. This role involves managing and implementing solutions across Active Directory, Office 365, and SCCM, ensuring seamless migrations and configurations. The ideal candidate will thrive in a dynamic environment, providing proactive support and serving as a technical subject matter expert. With a focus on collaboration and customer satisfaction, this position offers the chance to work on critical projects that enhance organizational efficiency. If you're passionate about technology and eager to tackle new challenges, this opportunity is perfect for you.

Qualifications

• Implementation experience in Microsoft Technologies like Active Directory and Office 365.
• Hands-on experience with technologies used within the past one to two years.

Responsibilities

• Manage and troubleshoot Active Directory and Group Policy.
• Execute Office 365 migration projects and manage ADFS environments.

Skills

Active Directory

Office 365

Exchange 2013 / 2016 / 2019

Intune MDM Management

SCCM

Windows Server Infrastructure

Hyper-V

DNS

RADIUS

DHCP

Education

Microsoft 365 Certified Administrator Expert

MD-102 Endpoint Administrator

MCSE / MCP

Tools

SCCM 2012

Azure AD Connect

ADFS

Job description

Responsibilities (Includes Tasks and Authorities):

• Candidate should have implementation experience in Microsoft Technologies like Active Directory, Exchange On-Prem, Office 365, and Hyper-V Windows (DNS / RADIUS, DHCP).
• Hands-on experience is a must, with technologies last used within the past one to two years.
• Active Directory and Group Policy deployment and troubleshooting.
• Exchange On-Prem and Office 365 migration projects.
• Office 365 - Exchange Online, MS Teams, OneDrive, O365 Security, and Tenant-to-Tenant Migration.
• Configuration and management of ADFS environment.
• Configure and manage Azure AD Connect server.
• Manage Entra ID and conditional access policies, and Windows Hello for Business.
• Configure and troubleshoot Terminal Servers (RDS), Windows Clustering.
• Strong experience with SCCM 2012 / versions 1802, 1806, 1810 & 1902, and Intune Endpoint Configuration Manager.
• Experience with AAD / Intune Centralized Application Management deployment and support.
• Experience upgrading Windows servers from legacy to latest versions.
• Windows SCCM patch management, security baseline deployment, and testing.
• Develop project documentation, update internal documentation, and manage configuration items.
• Proactive support for escalated support requests from the service delivery team.
• Willing to work on a flexible schedule based on business needs.
• Serve as a Technical SME for the technologies listed in the competency table.
• Handle critical customer incidents/ breakdowns, troubleshooting within agreed service levels for self and team.
• Execute health check services and close tickets along with the team for AMC customers.

Certifications:

• Microsoft 365 Certified Administrator Expert
• MD-102 Endpoint Administrator
• MCSE / MCP

Technical Skills / Competencies:

Strong Working Knowledge of the following Technologies:

• Active Directory
• Office 365
• Exchange 2013 / 2016 / 2019
• Intune MDM Management / SCCM
• Windows Server Infrastructure
• Enterprise Vault Email Archival
• File Server and Hyper-V

Competency Levels:

• Active Directory / Entra AD – L3
• Office 365 – L3
• Windows Support – L3
• SCCM / Intune – L2

Soft Skills:

• Strong written and verbal communication and analytical skills.
• Ability to multi-task, prioritize multiple objectives, initiatives, and requests.
• High degree of perseverance.
• Excellent customer handling skills.
• Can-do attitude.
• Openness to learning new technologies.