Senior Technical Engineer - Infrastructure Platforms

The Emirates Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

The Emirates Group seeks a Senior Technical Engineer to enhance its Infrastructure Platform (Database) team. This role focuses on developing robust IT solutions, ensuring high service conditions, and managing database platforms at scale, ideal for professionals passionate about technology.

Qualifications

• 5+ years of experience in IT Engineering.
• Strong understanding of database platforms and provisioning.

Responsibilities

• Design, develop, and support infrastructure solutions for the group.
• Develop solution architectures that meet service level requirements.
• Engage with stakeholders for operational availability.

Skills

Database-as-a-Service (DBaaS)

Infrastructure as Code (IaC)

Cloud management integration

Database automation

Service catalog development

Education

Degree in Computer Science, Computational Mathematics, Computer Engineering or Software Engineering

Job description

At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology Being pioneers in aviation innovation were always at the forefront pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting-edge information and technology team as Senior Technical Engineer - Infrastructure Platform (Database).

Join our Platform Engineering team the backbone of our cloud modernization journey. We architect and engineer next generation cloud platforms that unify control across datacentres networks public and private cloud environments. With a strong emphasis on automation agility and cost optimization we enable scalable resilient and secure infrastructure services that power critical business functions across the Emirates Group. Our team consists of highly skilled engineers and domain specialists who drive the evolution of hybrid cloud capabilities and deliver innovative solutions at enterprise scale. If you're passionate about building and modernizing platforms that shape the future of digital infrastructure we welcome you to be part of our transformation.

As a Senior Technical Engineer you will design, develop, implement and support infrastructure solutions for the group in alignment with corporate business and IT strategies ensuring an appropriate balance between functional service quality and system management requirements. This necessitates engagement with the internal and external stakeholders while taking full responsibility for the implemented solutions and operational availability of production infrastructure.

In this role you will:

• Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.
• Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
• Develop solution architectures for assigned projects with the established EA standards and also support the development of technology advancements and adaptation of new technologies.
• Collaborate with other IT Technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 & 2 incidents are configured within EMS.
• Guide Project Manager/Technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical and process requirements.
• Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.
• Publish and maintain high-quality documentation and data catalogue for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture to ensure data accuracy, accessibility, and governance across systems..
• Manage End-of-life replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.
• Ensure the process and enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods and languages.

Job Purpose

At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology Being pioneers in aviation innovation were always at the forefront pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting-edge information and technology team as Senior Technical Engineer - Infrastructure Platform (Database).

Join our Platform Engineering team the backbone of our cloud modernization journey. We architect and engineer next generation cloud platforms that unify control across datacentres networks public and private cloud environments. With a strong emphasis on automation agility and cost optimization we enable scalable resilient and secure infrastructure services that power critical business functions across the Emirates Group. Our team consists of highly skilled engineers and domain specialists who drive the evolution of hybrid cloud capabilities and deliver innovative solutions at enterprise scale. If you're passionate about building and modernizing platforms that shape the future of digital infrastructure we welcome you to be part of our transformation.

As a Senior Technical Engineer you will design, develop, implement and support infrastructure solutions for the group in alignment with corporate business and IT strategies ensuring an appropriate balance between functional service quality and system management requirements. This necessitates engagement with the internal and external stakeholders while taking full responsibility for the implemented solutions and operational availability of production infrastructure.

In this role you will:

• Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.
• Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
• Develop solution architectures for assigned projects with the established EA standards and also support the development of technology advancements and adaptation of new technologies.
• Collaborate with other IT Technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 & 2 incidents are configured within EMS.
• Guide Project Manager/Technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical and process requirements.
• Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.
• Publish and maintain high-quality documentation and data catalogue for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture to ensure data accuracy, accessibility, and governance across systems..
• Manage End-of-life replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.
• Ensure the process and enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods and languages.

Qualification To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent) in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering or Software Engineering.
• 5+ Years working in a related IT Engineering

Knowledge/Skills :

• Expertise in engineering and maintaining scalable, resilient, and high-performance database platforms to support enterprise applications and workloads.
• Strong understanding of Database-as-a-Service (DBaaS) principles, including on-demand provisioning, lifecycle management, and automated scalability.
• Proficiency in implementing Infrastructure as Code (IaC) and configuration management practices to standardize database deployments, ensuring repeatability and compliance.
• Knowledge of service catalog development and management for databases, enabling self-service provisioning, automated lifecycle management, and governance capabilities.
• Experience in integrating database platforms with cloud management systems and orchestration tools, facilitating automated deployment, scaling, and policy enforcement.
• Understanding of auto-healing and self-remediation techniques, ensuring database stability, performance optimization, and minimal downtime.
• Ability to lead database automation and optimization initiatives, collaborating with DevOps, security, and infrastructure teams to align database services with enterprise IT strategies.

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