Senior Systems Administrator - Cloud, Apps & Security

YOSH HOSPITALITY LLC OPC; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

YOSH HOSPITALITY LLC OPC is seeking a hands-on Systems Administrator in Abu Dhabi to manage core technology systems and keep services stable, secure and well documented.

The role covers Microsoft 365 identity and access management, collaboration platforms, endpoint administration and cloud-hosted systems, with potential involvement in CRM, ERP, PPM, DAM and workflow analytics as the environment grows.

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems or a related field.

Responsibilities

• Administer Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive licensing, groups, permissions and service health.
• Manage identity and access processes including account provisioning, joiner/mover/leaver activities, MFA, role-based permissions and access reviews.
• Coordinate endpoint administration (device configuration, inventory, patching, compliance and device lifecycle activities).
• Administer cloud-hosted and subscription-based systems ensuring access, renewals, ownership and support arrangements are maintained.
• Support the administration of CRM, ERP, PPM, DAM workflow and reporting platforms as they are introduced.
• Assist with application configuration, user roles, permissions, workflows, basic integrations, releases and vendor-led improvements.
• Work with system owners and users to translate operational requirements into practical system solutions.
• Apply cybersecurity, data protection, access-control and information-handling standards.
• Maintain accurate records of system access configuration, licences, assets and service changes.
• Manage system requests and incidents and coordinate issue resolution with managed service providers and vendors.
• Support system upgrades, patches, releases and configuration changes.
• Escalate security risks, recurring incidents and access exceptions when required.
• Maintain SOPs, system guides, service maps, configuration records, knowledge articles and change logs.
• Prepare user guides, FAQs and short training materials for core systems and new applications.
• Identify recurring issues and recommend improvements to system reliability, efficiency and user experience.
• Provide clear and patient guidance to technical and non-technical users.

Job description

YOSH HOSPITALITY LLC OPC is seeking a hands-on Systems Administrator in Abu Dhabi to manage core technology systems and keep services stable, secure and well documented.

The role covers Microsoft 365 identity and access management, collaboration platforms, endpoint administration and cloud-hosted systems, with potential involvement in CRM, ERP, PPM, DAM and workflow analytics as the environment grows.