Senior Specialist Workplace Experience 9 month contract - Maternity Cover

We are actively seeking a highly motivated and enthusiastic Senior Specialist of Workplace Experience to manage our offices across MENA. You will be joining us on a 9 month fixed term contract as maternity cover starting immediately.

You will take care of the smooth running and general happiness of our offices and colleagues with a can-do attitude always thinking two steps ahead. Passion and enthusiasm will be key to driving forward new processes and procedures as we continue to scale.

What you'll be doing:

• Act as the office ambassador ensuring a welcoming and well-functioning workplace for employees and visitors.
• Serve as the first point of contact for all Workplace Experience matters across MENA.
• Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors security, maintenance, vendor management, and local and global events.
• Plan and execute employee engagement events that foster community culture and wellbeing.
• Ensure key stakeholders are kept well informed of all Workplace operations.
• Collaborate on a daily basis with our landlords to ensure and provide a gold standard working experience to all our employees.
• Drive strategic change in the region for the Workplace management area to ensure operational excellence.
• Report on KPIs and SLAs.
• Budget management for all sites.
• Operate in line with all CKO Procurement policies.
• Manage third party vendors ensuring SLAs and KPIs are developed and regularly reviewed.
• Ensure we are legally compliant for all matters concerning health, safety, and security in the region.
• Collaborate with the wider Workplace team on global initiatives and strategic projects.
• Administrator of the Workplace Service Desk ensuring globally set SLAs are met by the team.
• The role is based in Dubai and requires a minimum of 3 days in-office presence.

Qualifications:

• Demonstrable experience as a Workplace/Facilities management professional in a fast-paced global startup environment.
• Proven experience managing multi-site building operations across borders.
• Solid understanding of building compliance and relevant legislation.
• Intermediate proficiency with MS Office, Excel, Outlook, and Google Apps.
• Great interpersonal skills and ability to interact and communicate with influence.
• Proactive and solutions-focused with a customer mindset to create the best experience possible.
• Attention to detail and strong organizational skills to take ownership of your daily tasks and projects.
• Strong vendor/contract management and negotiation skills to help our business run lean.
• Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed.
• Hands-on, always ready to roll up your sleeves and go above and beyond for our team. Excellent written and communication skills.

Additional Information:

Apply without meeting all requirements statement: If you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities: We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

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Employment Type: Part-time