Senior Site Reliability Engineer — Obs, SLOs & Resilience

NEXT Ventures; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

NEXT Ventures in Dubai is seeking a Senior Site Reliability Engineer to own centralized logging, alerting, and reliability across the platform. You will work in the Platform Engineering squad to keep services observable, fast, and resilient, with a focus on reducing incident duration and noise.

The role requires 5–7 years engineering, 3+ years SRE/DevOps, strong experience with ELK/OpenSearch, Datadog, Kubernetes (EKS preferred), Terraform, and scripting in Python/Bash/Go.

Qualifications

• 5–7 years of professional engineering experience, with at least 3 years in SRE, Platform Engineering, or reliability‑focused DevOps.
• Strong hands‑on experience with centralized log management platforms — ingestion, parsing, logging, and retention using ELK/OpenSearch, Datadog Logs, Loki, or similar.
• Ability to diagnose incidents through log analysis across Linux and Windows environments, isolating root causes under pressure.
• Designs alerting systems with tiered thresholds to minimize noise while catching real problems early, with clear escalation paths.
• Proficient with Datadog across APM, dashboards, monitors, log management, and SLO tracking.
• Experienced defining and operating SLOs, SLIs, and error budgets for customer‑facing services.
• Can isolate and resolve latency and inefficiency across edge, application, and backend layers — profiles before guessing, measures every fix.
• Comfortable scripting in Python, Bash, or Go to automate alerting, diagnostics, and toil reduction.
• Hands‑on experience operating services on Kubernetes; EKS preferred.
• Familiar with Infrastructure‑as‑Code tooling such as Terraform.
• Evidence‑driven — profiles and measures before guessing; validates every optimization against before/after data.
• Reliability‑oriented — treats detection speed and signal quality as first‑class engineering problems.
• Good communicator — works with product squads to define SLIs and explains reliability constraints clearly.

Responsibilities

• Own and operate the centralized log management platform — ingestion, parsing, structured logging standards, and retention across all services.
• Build and tune alerting with tiered thresholds — catching real problems early while minimizing noise and alert fatigue.
• Perform log analysis across Linux and Windows systems to diagnose incidents and surface root causes.
• Drive MTTD under 15 minutes through better signals, dashboards, and runbooks.
• Identify, diagnose, and optimize service latency and inefficiency across edge, application, and backend layers.
• Define, implement, and own SLOs, SLIs, and error budgets for critical customer‑facing services, and drive improvements against them.
• Build deep observability with Datadog — APM, dashboards, monitors, log management, and SLO tracking.
• Lead reliability and performance root‑cause analysis and drive durable fixes.
• Support load testing and capacity planning — identify breaking points before traffic growth causes production issues.
• Participate in on‑call rotation with blameless post‑incident reviews, reducing manual toil through automation.

Skills

SRE

Observability

Incident response

Python/Bash/Go

Datadog

Kubernetes

Terraform

ELK/OpenSearch

AI tooling

Linux/Windows

Tools

Datadog Logs

ELK/OpenSearch

Kubernetes (EKS)

Terraform

Job description

NEXT Ventures in Dubai is seeking a Senior Site Reliability Engineer to own centralized logging, alerting, and reliability across the platform. You will work in the Platform Engineering squad to keep services observable, fast, and resilient, with a focus on reducing incident duration and noise.

The role requires 5–7 years engineering, 3+ years SRE/DevOps, strong experience with ELK/OpenSearch, Datadog, Kubernetes (EKS preferred), Terraform, and scripting in Python/Bash/Go.