Senior Service Engineer - Protection

Hitachi Rail; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Abu Dhabi is seeking a Senior Service Engineer - Protection to manage service works and deliver high-quality customer service in the Grid Automation field. The ideal candidate will have at least 10 years of relevant experience and a Bachelor's or Master's degree in electrical engineering, along with thorough knowledge of substation control principles and strong communication skills. This role offers a vibrant work environment and opportunities for travel within UAE.

Qualifications

• Minimum 10 years of testing and commissioning experience.
• Thorough knowledge of Substation Control & Protection philosophy.
• Proficiency in spoken & written English required.

Responsibilities

• Manage and execute service works on Control and Protection systems.
• Deliver high-quality customer service.
• Perform preventative and corrective maintenance works.

Skills

Control and Protection systems management

Customer service delivery

Risk assessment preparation

Technical problem identification

Team collaboration

Education

Bachelor's or Master's degree in electrical engineering

Job description

You as a Senior Service Engineer - Protection will be part of Hitachi Energy business based in Abu Dhabi, United Arab Emirates. The role offers an exciting opportunity to work independently in the Grid Automation field with lots of opportunity to front technical discussions with customers and travel across UAE.

How you’ll make an impact

• Managing and executing service works on Control and Protection systems according to workinstructions and in accordance with Hitachi Energyprocesses.
• Deliveringtop-notch high-quality customer service.
• Preparing method of statements, risk assessments and site activity schedules.
• Supervising cubicle installation, cable laying & termination works.
• Performing modification, extension and upgrade works in HV substation protection systems including scheme checks, component testing, implementation of final settings, trip test, end to end test, SAT, energization checks, etc.
• Managing customer and witness activities.
• Performing preventative and corrective maintenance works.
• Identifying technical problems and makeanalysis through remote or on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance).
• Preparing Visit Reports, Service Reports, Test Reports, RCA, etc. as required on the job.
• Working in close cooperation with the engineering team toidentify digital solutions and support the expansion of the service scope on theHitachi Energy installed base.
• Acting as resolution owner of the assigned customercases.
• Applying safety rules and safe practices as well as environmental responsibilities and reporting unsafe practices and incidents.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s or master’s degree in electrical engineering is required.
• Thorough knowledge of Substation Control & Protection philosophy, principles and application concepts
• Minimum 10years of testing and commissioning experience on Main and Backup protection relays with knowledge of communication protocols.
• SCMS experience will be an advantage.
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Service Engineer • Abu Dhabi, Abu Dhabi, United Arab Emirates