Senior Service Engineer - Protection

Hitachi Vantara Corporation; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the field of electrical engineering is seeking a Senior Service Engineer - Protection in Abu Dhabi to manage and execute service works on Control and Protection systems. This role involves technical discussions with customers, preparing site activity schedules, and ensuring high-quality customer service. Candidates should have a strong background in electrical engineering, extensive experience in protection systems, and be proficient in both spoken and written English.

Qualifications

• Minimum 10 years experience in testing and commissioning of protection relays.
• Thorough knowledge of Control & Protection philosophy.
• Proficiency in English required.

Responsibilities

• Manage and execute service works on Control and Protection systems.
• Perform maintenance and testing on HV substation protection systems.
• Prepare reports and work with the engineering team for digital solutions.

Skills

Substation Control

Protection systems

Customer service

Problem analysis

Safety protocols

Education

Bachelor’s or master’s degree in electrical engineering

Job description

Description

The opportunity

You as a Senior Service Engineer - Protection will be part of Hitachi Energy business based in Abu Dhabi, United Arab Emirates. The role offers an exciting opportunity to work independently in the Grid Automation field with lots of opportunity to front technical discussions with customers and travel across UAE.

How you’ll make an impact

• Managing and executing service works on Control and Protection systems according to workinstructions and in accordance with Hitachi Energyprocesses.
• Deliveringtop-notch high-quality customer service.
• Preparing method of statements, risk assessments and site activity schedules.
• Supervising cubicle installation, cable laying & termination works.
• Performing modification, extension and upgrade works in HV substation protection systems including scheme checks, component testing, implementation of final settings, trip test, end to end test, SAT, energization checks, etc.
• Managing customer and witness activities.
• Performing preventative and corrective maintenance works.
• Identifying technical problems and makeanalysis through remote or on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance).
• Preparing Visit Reports, Service Reports, Test Reports, RCA, etc. as required on the job.
• Working in close cooperation with the engineering team toidentify digital solutions and support the expansion of the service scope on theHitachi Energy installed base.
• Acting as resolution owner of the assigned customercases.
• Applying safety rules and safe practices as well as environmental responsibilities and reporting unsafe practices and incidents.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s or master’s degree in electrical engineering is required.
• Thorough knowledge of Substation Control & Protection philosophy, principles and application concepts
• Minimum 10years of testing and commissioning experience on Main and Backup protection relays with knowledge of communication protocols.
• SCMS experience will be an advantage.
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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