Senior Service Engineer - Global Hawk Sensors (Sigonella, Italy)

Raytheon Technologies; United Arab Emirates; On-site; USD 82,000 - 164,000; Full time

Job summary

A leading defense contractor is seeking a Senior Service Engineer to support the Global Hawk program. The role involves hardware and software engineering support, necessitating a U.S. government security clearance. Candidates should have substantial UNIX systems experience, troubleshooting capabilities, and networking knowledge. This position is located at Naval Air Station Sigonella, Italy for an international assignment, and may require non-standard work hours and travel.

Benefits

Medical, dental, and vision insurance

401(k) match

Flexible work schedules

Qualifications

• 5+ years relevant experience required.
• Experience on UNIX systems (maintenance/troubleshooting).
• Knowledge of networking required.

Responsibilities

• Support Global Hawk program with both field and software engineering.
• Install hardware and software for Global Hawk systems.
• Collaborate with customers to address technical needs.

Skills

UNIX systems maintenance

Troubleshooting

Network knowledge (TCP/IP)

Hardware/software design

Programming (C++, Java, Perl)

Education

University Degree or equivalent

Tools

SUN workstations

Routers and switches

Ethernet networks

Job description

Date Posted : 2025-07-23

Country :

United States of America

Location :

RAL99 : RTN Remote, Alabama

Position Role Type : Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements :

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance :

DoD Clearance : Secret

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon is seeking a Senior Service Engineer , to support the Global Hawk (GH) program. In this role, you will be responsible for providing both field and software engineering support. Your key tasks will include :

• Working with the Global Hawk Launch / Recovery Element to install hardware and software.
• Checking out and debugging hardware and software systems.
• Designing and developing solutions to problems identified during installation, checkout, and usage, or through system analysis.

You will work with a small team to maintain integrated ground segment equipment during flight tests. Your contributions will be critical to ensuring the effective deployment and operation of the Global Hawk systems.

This Accompanied position will be onsite in Naval Air Station Sigonella, Italy for an international assignment with additional compensation.

You may need to work a non-standard work week, including overtime, weekends, and shift work, to support customer tasking.

Additionally, you should be prepared for both CONUS (Continental United States) and OCONUS (Outside Continental United States) travel as needed to fulfill the requirements of the position.

Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination.

What You Will Do

Conduct multidisciplinary research and collaborating with equipment designers in the planning, design, development, and utilization of electronic data processing systems for fielded operational software.

Determine root causes of issues, developing, designing, and implementing solutions, or coordinating with customer and plant engineers to resolve these issues.

Interface with customers to address short-term and long-term technical, operational, mission-related, and deployment requirements.

Determine end-user needs by analyzing system capabilities to resolve problems related to program intent, output requirements, and input data acquisition.

Ensure that hardware and software standards are met.

Develop, coordinate, and implement plans to achieve customer requirements.

Analyze system performance against technical requirements.

Research and make recommendations for hardware and software improvements.

Design and implement LAN / WAN configurations to support site-specific customer requirements.

Resolve technical problems and issues according to product specifications and engineering data to recommend repair and sustainment of the Launch / Recovery Element (LRE).

Perform maintenance and upgrades, as well as troubleshooting problems.

Troubleshoot industry standard IT systems, as well as program-specific hardware, software, and procedures.

Work closely with customer representatives to provide status updates and integrate customer changes.

Ensure that the Global Hawk program operates efficiently and meets all technical and operational requirements.

Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination.

Qualifications You Must Have

A University Degree or equivalent experience and minimum of 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years’ experience.

Experience with hardware / software maintenance / troubleshooting / design skills for UNIX systems.

Experience on SUN and / or SGI workstations (or equivalent UNIX platform), Ethernet networks (Fast / Giga), routers and switches.

Knowledge of networking (servers / hubs / switches / routers) and TCP / IP.

Active and transferable U.S. government issued Secret security clearance is required prior to start date.

U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

Experience in ATM LANs, long haul links, RF links, VOIP, and data communications.

Experience with UNIX general system administration.

Experience with UNIX coding / debugging.

Experience with scripting with C++, Java, and / or Perl.

Experience with Python, Sybase and / or SQL.

Experience with cryptographic devices such as KG75 / 175, STE telephones.

Experience or familiarity with HVAC, UPS systems, diesel generators.

Familiarity with data transmission over RF and satellite links.

Familiarity with the Global Hawk Ground Segment systems.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value : Trust, Respect, Accountability, Collaboration, and Innovation.

Clearance Information : This position requires security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here :

LI-FR1

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education / training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.