Senior Service Engineer

Agile Consultants; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A reputed engineering solutions provider in Dubai is seeking a Senior Service Engineer. The role encompasses managing the execution of swimming pool systems, maintenance, and service sales, with opportunities for growth. The ideal candidate will have substantial experience in project oversight and client relations tailored to swimming pool environments.

Qualifications

• 5-8 years in a service engineering role, including swimming pool systems and pump management.
• Prior experience in project estimation for water pumping systems is valued.
• Must have a valid driving license.

Responsibilities

• Lead installation, commissioning, and maintenance of pool systems.
• Oversee AMC contracts and engineering projects.
• Conduct site inspections and maintain service cycles.

Skills

Client communication

Interpersonal skills

Project management

Technical sales

Education

Bachelor s Degree in Mechanical Engineering

Tools

MS Office

Job description

Job Title: Senior Service EngineerLocation: DubaiSalary: AED 6,000 - 7,000Job Code: 262/001/901Industry: Swimming Pool & Water Systems EngineeringJob Brief:A reputed engineering solutions provider is looking for a Senior Service Engineer to manage the execution, maintenance, and service sales of engineering equipment particularly focusing on swimming pool systems and pumps. The ideal candidate will have hands-on experience in overseeing projects from installation to commissioning, while also developing AMC, retrofit, and replacement opportunities across Dubai and the Northern Emirates. This is a field-focused, client-facing role with strong potential for growth.Job Responsibilities:Lead the installation, commissioning, and maintenance of swimming pool systems and engineering equipment (e.g., pumps, filters).Oversee and grow AMC contracts, retrofit, and replacement projects across client sites.Conduct regular site inspections to assess work quality, ensure project timelines, and resolve issues.Generate new business by engaging with consultants, contractors, end-users, and government entities.Manage the full service cycle from enquiry generation and technical consultation to proposal submission and order processing.Prepare quotations, technical submittals, and project documents tailored to customer requirements.Coordinate with internal departments (warehouse, assembly, credit control) to ensure timely delivery and execution.Maintain and update a robust enquiry and sales pipeline.Conduct customer satisfaction surveys and implement improvement initiatives.Attend weekly review meetings and submit sales activity reports.Ensure all work aligns with company QHSE standards and operational procedures.Job Requirements:Bachelor s Degree in Mechanical EngineeringExperience: 5 8 years in a service engineering role, including: Swimming pool system execution and maintenance & Pump operations and service managementPrior work experience with companies specializing in swimming pool installation and AMC servicesProject estimation for water pumping/sanitation systemsStrong understanding of pumps, filters, and pool-related componentsFamiliarity with MS Office tools for reporting and documentationValid Driving License is mandatoryStrong client communication and interpersonal skillsSelf-motivated, with the ability to manage site activities independentlyProven ability to handle technical discussions and close sales

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