Senior Salesforce Delivery Lead: Multi-Market PM & BA

Careerwebsite; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Careerwebsite is seeking a Senior Business Analyst & Project Manager to lead end-to-end delivery of a multi-market Salesforce programme, covering Sales Cloud and Marketing Cloud. The role combines business analysis with project management across three markets, aligning client, agency, and development teams.

You will translate business requirements into buildable specifications, own delivery planning, risks, dependencies, and governance, while maintaining stakeholder communication across all

Qualifications

• 7+ years of experience in business analysis or project delivery.
• Strong hands-on experience delivering Salesforce programmes, esp. Sales Cloud.
• Experience with Salesforce Marketing Cloud is desirable.
• Experience with development teams and translating requirements into buildable user stories.
• Experience managing mixed onshore and offshore teams in an Agile or hybrid delivery environment.
• Experience delivering programmes across multiple markets concurrently.

Responsibilities

• Lead discovery workshops with client stakeholders and document outcomes.
• Translate requirements into detailed user stories and acceptance criteria.
• Maintain functional scope across markets and document traceability.
• Prepare UAT scripts and manage defect triage to closure.
• Define integration requirements between Salesforce, ERP, and middleware.
• Own overall delivery plan across three markets.
• Manage RAID log and escalate risks, issues, decisions.
• Produce weekly status reports for clients and internal stakeholders.
• Coordinate data readiness and third‑party dependencies.
• Run sprint and release cadences with development teams.
• Lead client discussions around scope and delivery within the commercial framework.
• Coordinate multiple workstreams to meet go‑live timelines.

Skills

Sales Cloud

Salesforce Marketing Cloud

Stakeholder management

English communication

Tools

Jira

Job description

Careerwebsite is seeking a Senior Business Analyst & Project Manager to lead end-to-end delivery of a multi-market Salesforce programme, covering Sales Cloud and Marketing Cloud. The role combines business analysis with project management across three markets, aligning client, agency, and development teams.

You will translate business requirements into buildable specifications, own delivery planning, risks, dependencies, and governance, while maintaining stakeholder communication across all