Senior Sales Manager - CPaaS

Tata Communications is a leading global digital infrastructure provider, enabling enterprises to thrive in a hyperconnected world. As a trusted partner in digital transformation, the company delivers solutions in network, cloud, security, mobility, IoT, and collaboration to businesses worldwide.

1. Global Reach: Serving over 7,000 customers globally, including 300 of the Fortune 500 companies.
2. Network Leadership: Our global network carries 24% of the world’s internet routes, with over 7,600 petabytes of internet traffic traveling across it each month.
3. Industry Recognition: Named a ‘Leader’ for the tenth consecutive year in the 2023 Gartner Magic Quadrant for Network Services (Global)
4. Great Place to Work: Certified as a Great Place to Work in America, Canada, Greater China, India, UK, Hong Kong & Singapore
5. Infrastructure: We own 710,000 km of subsea fiber (over 17 times around the equator) and 210,000 km of terrestrial fiber
6. Voice Traffic Leadership: Carry 53 billion minutes of wholesale voice traffic annually.
7. Official F1 Connectivity Provider: Powering millions of users on Formula1.com and delivering cutting-edge connectivity for the F1 experience.

Purpose of Your Role:

Responsible for identifying, developing, and driving business opportunities in the Unified Collaboration domain. This role will focus on identifying and developing growth opportunities by working closely with sales account teams and solutions teams to lead discussions about customer requirements. This is an operational role with a direct impact on achieving results within the assigned account and business.

Key Responsibilities:

• Execute segment plans to meet and exceed order book and revenue targets.
• Penetrate accounts, identify their business needs, and articulate the value proposition of products that address those needs.
• Prepare proposals and presentations for customers.
• Provide input to sales and product teams for product improvements and increased market coverage.
• Identify and develop opportunities to closure.
• Maintain a record of qualified opportunities and forecast deal closures.
• Collaborate with Sales, Solutions, SME, production, commercial, and marketing teams to meet customer requirements.
• Translate business information from customers and provide insights to solution and product teams to enable the development of proposals.
• Drive customer responses from cross-functional teams and own the outcomes.
• Provide market insights and competition updates to stakeholders.
• Draft, present, and explain proposed solutions and commercials to customers.

Desired Skills:

• Solution-driven sales approach
• Aggressive sales activities, follow-ups, and commitments
• Field sales experience for technology services
• Excellent communication, presentation, and cross-functional collaboration skills

Qualifications:

• Science or Engineering Graduate with Master's in Business, Marketing or Management is preferred.
• 6-10 years of Enterprise sales or Account management experience.

We offer a competitive salary and a comprehensive benefits package that includes:

• Family healthcare
• Sales Incentives
• Flexible benefits program
• Transport & Mobile allowance
• Paid time off (including annual leave, medical leave, and other forms of leave)

We foster a work culture that values:

• Strong work ethic
• Open communication
• Collaboration
• Work-life balance

We are an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We celebrate differences and ensure that all qualified applicants receive fair consideration for employment, regardless of race, color, religion, gender, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity drives innovation, and we are dedicated to creating a workplace where everyone feels valued, respected, and empowered to contribute their best.