Senior Sales Manager - Corporate

21c Museum Hotels; Dubai; On-site; AED 293,000 - 368,000; Full time

Job summary

A vibrant hospitality group in Dubai seeks a Senior Sales Manager to drive success in the corporate market. Your mission is to turn conversations into contracts, forge lasting partnerships, and lead innovative initiatives. The ideal candidate excels in negotiation, communication, and teamwork, and is passionate about delivering exceptional customer experiences.

Qualifications

• Calm under pressure with the ability to maintain composure.
• Strong negotiating and relationship-building skills.
• Excellent presentation and persuasive capabilities.
• Comfortable using CRM tools and hotel systems.
• Team-oriented, supportive, and collaborative.

Responsibilities

• Develop and execute a sales plan targeting corporate clients.
• Acquire new business while maintaining partner loyalty.
• Deliver impactful presentations and secure deals.
• Provide accurate revenue forecasts and sales reports.
• Coach junior sales team members.

Skills

Negotiation

Relationship-building

Communication

CRM tools proficiency

Team collaboration

Tools

Microsoft Office

Hotel systems

Job description

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Our commitment to diversity and inclusion: Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

Be the heartbeat of Mama Shelter Dubai! As our Senior Sales Manager, you’ll be the mastermind behind our corporate market success, turning conversations into contracts and opportunities into long-lasting partnerships.

THE MISSION?

• Strategize & Conquer: Develop and execute a killer sales plan targeting corporate giants, SMEs, and government organizations.
• Hunter & Nurturer: Bring in new business opportunities while keeping our existing partners loyal and happy.
• Pitch Perfect: Deliver sales calls, presentations, and meetings that dazzle, impress, and win trust.
• Closer Extraordinaire: Negotiate and seal corporate deals that boost Mama’s profitability while staying true to our DNA.
• Creative Collaborator: Work with Marketing & Revenue teams to design irresistible corporate packages and promos.
• Market Radar: Keep your eyes on trends, competitors, and opportunities—and adjust strategies like a pro.
• Mama’s Ambassador: Represent Mama Shelter at trade shows, networking events, and corporate functions with charisma and style.
• Data Guru: Provide sharp revenue forecasts, sales pipelines, and reports to keep the leadership in the loop.
• Team Coach: Guide junior sales team members, sharing wisdom and building a strong, collaborative culture.
• Trendsetter: Stay up to date on industry buzz, corporate travel trends, and keep Mama ahead of the game.

Qualifications

MADE FOR YOU? ONLY IF…

• You’re calm under pressure: When the lobby gets busy, you keep your cool and get the job done.
• You’ve got people power: Negotiation and relationship-building are your superpowers.
• You’re a communicator: Presentations, pitches, and proposals—smooth, sharp, and persuasive.
• You’re tech-savvy: Comfortable with CRM tools, Microsoft Office, and hotel systems.
• You’re a team player: Collaboration makes your world go round, and you’re always ready to lend a hand.
• Confidentiality is key: Guest information is safe in your capable hands.
• You embody Mama’s spirit: Innovative, team-oriented, and always putting guests first

Additional Information

YOUR LITTLE EXTRAS:

• You’re reliable and consistent: When you say you’ll deliver, you always follow through.
• You’re a people person: Guests and teammates love your positive, approachable vibe.
• You build connections: You take time to know your guests, creating lasting impressions.
• You light up the room: Your energy lifts everyone around you, making work a joy.
• You’re all about the team: From supporting your colleagues to creating a family-like atmosphere, you make it happen.

If you’re ready to bring your energy, passion, and smile to Mama Shelter Dubai, we’d love to hear from you! Let’s make every meal a masterpiece and every shift unforgettable.