Senior Sales Executive

RAK Ceramics; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading ceramics manufacturer in the UAE is seeking an export sales manager to oversee sales activities in the African region. The ideal candidate will have experience in sanitaryware export, excellent communication skills in Arabic, English, and French, and a bachelor's degree. Responsibilities include customer engagement, market intelligence, and developing new markets in Africa. This role offers opportunities for growth in a diverse and global company.

Qualifications

• Minimum 3 years of experience in sanitaryware or building materials export.
• Fluency in Arabic, English & French is required.
• Understanding of export documentation & Incoterms.

Responsibilities

• Manage and develop export sales activities in the Africa region.
• Conduct customer communication and product presentations.
• Negotiate product offerings and handle online inquiries.

Skills

Proficiency in MS Office

Proficiency in SAP

Proficiency in C4C

Excellent verbal communication skills

Excellent written communication skills

Education

Bachelor’s degree

Job description

Who We Are

We help to create icons. We help to build marvels. Our products feature in some of the most iconic buildings in the world.

RAK Ceramics is one of the largest ceramics brands globally, specializing in ceramic and gres porcelain wall and floor tiles, sanitaryware, faucets, and tableware. Headquartered in the United Arab Emirates, we serve clients in over 150 countries through operational hubs in Europe, the Middle East and North Africa, Asia, North & South America, and Australia.

With over 12,000 employees from 40+ nationalities, we are a truly global and diverse organization. RAK Ceramics is publicly listed on the Abu Dhabi Securities Exchange (ADX) and the Dhaka Stock Exchange.

The Role

The role holder will be responsible for managing and developing export sales activities in the Africa region, focusing on customer engagement, sales coordination, and market development for sanitary ware products.

What You Will Be Doing

• Daily customer communication and coordination with the reporting manager. Conduct online meetings and product presentations; understand customer requirements.
• Negotiate product offerings skillfully to ensure customer satisfaction and maximize sales potential.
• Prepare and share weekly updated stock lists with clients and follow up on product availability.
• Handle daily online inquiries received via company channels (email, social media). Keep up with industry trends and competitor activity in the African market.
• Maintain an updated database of leads, projects, and distributors in African territories. Provide market intelligence reports regularly.
• Developing new African markets.

What We Are Looking For

Some of the key competencies required for the role include:

Functional

• Proficiency in MS Office, SAP, C4C
• Proficiency in making quotations and PI

Behavioural

• Excellent verbal and written communication skills.
• Aptitude for problem-solving and finding innovative solutions.
• Ability to perform effectively under pressure and deliver results.

Our Ideal Match

• Bachelor’s degree
• Experience in sanitaryware or building materials export
• Understanding of export documentation & Incoterms
• Sanitaryware experience in African markets
• Min 3 years of experience
• Fluency in Arabic, English & French

RAK Ceramics is an Equal Opportunity Employer.

We do not discriminate on the basis of race, colour, religion, gender, nationality, disability, age, or marital status.