Senior Sales Engineer

AL SHIRAWI ENTERPRISES (L.L.C.); United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Engineer to join their team. This role involves managing customer relationships, providing expert product recommendations, and ensuring exceptional after-sales support. The ideal candidate will have a strong background in heavy equipment sales, with the ability to negotiate effectively and meet sales targets. This innovative firm values customer satisfaction and aims to enhance its market presence through dedicated professionals. If you are passionate about sales and eager to make an impact in a diverse industry, this opportunity is perfect for you.

Qualifications

• Bachelor's degree in engineering or related field with substantial industry experience.
• Proficiency in English and Arabic is an added advantage.

Responsibilities

• Manage customer relationships and provide product recommendations.
• Negotiate and close sales while providing after-sales support.
• Develop customer coverage plans and maintain CRM data.

Skills

Customer Relationship Management

Sales Negotiation

Technical Presentations

Problem Solving

Product Knowledge

Time Management

Education

Bachelor's degree in Engineering

Tools

CRM Software

Job description

About Us:

Since its inception in 1979, Al Shirawi Enterprises LLC has experienced remarkable growth. In 1981, the company secured the exclusive distributorship of SCANIA trucks and buses in Dubai and the Northern Emirates, swiftly establishing itself as a leader in the heavy truck market. Over the years, Al Shirawi has expanded its distribution network to include a wide array of products, ranging from SCANIA marine diesel engines to CASE construction equipment, STILL forklift trucks, and Manitou rotating telehandlers, among others.

In addition to offering top-quality products, our highly efficient team of specialists is dedicated to delivering world-class after-sales support. These efforts have not gone unnoticed, as the company has been honored with numerous prestigious awards throughout the region. Today, our diversified firm caters to a broad spectrum of industries, including construction, transportation, warehousing, oil and gas, manufacturing, maritime, waste management, and mobile power.

Role Overview:

As a Sales Engineer / Product Specialist / Sr. Sales Engineer you will manage customer relationships, provide product recommendations, and handle sales negotiations. Your role includes after-sales support, maintaining CRM data, and resolving issues while meeting sales targets and contributing to process improvements.

Job Description:

• Develop and execute customer coverage plans and schedules with effective time management.
• Acquire new customers and retain existing ones in the assigned region.
• Build strong customer relationships to achieve organizational goals.
• Demonstrate deep product knowledge and recommend suitable products.
• Advise on product use and create technical presentations.
• Negotiate and close sales to meet targets, while understanding competitor offerings.
• Provide after-sales support and maintain CRM data.
• Manage workflow from inquiry to delivery and record market information.
• Resolve or escalate customer issues promptly and keep them updated on product developments.
• Report performance regularly and drive process improvements while adhering to company values.

Qualification and Experience:

• Bachelor's degree in engineering or a related field, with substantial experience in the industry.
• Proficiency in English and Arabic (Added Advantage).
• Minimum 3 - 5 years of proven experience in heavy equipment sales or Asphalt Road Equipment or a similar sector
• Candidates with a recent engineering qualification are highly encouraged to apply, offering innovative perspectives and a strong foundation in the latest industry practices.

How to Apply:

Please send your resume and cover letter for the Product Specialist position to [HIDDEN TEXT], using Senior Sales Engineer as the subject line.