Senior Sales Engineer

AL SHIRAWI ENTERPRISES (L.L.C.); Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Engineer to join their team in Dubai. In this role, you will leverage your expertise in heavy equipment sales to build strong customer relationships and drive sales growth. You will be responsible for managing customer inquiries, providing product recommendations, and delivering exceptional after-sales support. This is an exciting opportunity to contribute to a company recognized for its commitment to quality and customer satisfaction. If you are passionate about sales and have a strong technical background, this position offers a chance to make a significant impact in a thriving market.

Qualifications

• 3-5 years of experience in heavy equipment sales.
• Bachelor's degree in engineering or related field.

Responsibilities

• Manage customer relationships and provide product recommendations.
• Negotiate and close sales while maintaining CRM data.
• Provide after-sales support and resolve customer issues.

Skills

Sales Negotiation

Customer Relationship Management

Technical Presentations

Product Knowledge

Problem Solving

Education

Bachelor's degree in Engineering

Tools

CRM Software

Job description

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Since its inception in 1979, Al Shirawi Enterprises LLC has experienced remarkable growth. In 1981, the company secured the exclusive distributorship of SCANIA trucks and buses in Dubai and the Northern Emirates, swiftly establishing itself as a leader in the heavy truck market. Over the years, Al Shirawi has expanded its distribution network to include a wide array of products, ranging from SCANIA marine diesel engines to CASE construction equipment, STILL forklift trucks, and Manitou rotating telehandlers, among others.

In addition to offering top-quality products, our highly efficient team of specialists is dedicated to delivering world-class after-sales support. These efforts have not gone unnoticed, as the company has been honored with numerous prestigious awards throughout the region. Today, our diversified firm caters to a broad spectrum of industries, including construction, transportation, warehousing, oil and gas, manufacturing, maritime, waste management, and mobile power.

Role Overview :

As a Sales Engineer / Product Specialist / Sr. Sales Engineer you will manage customer relationships, provide product recommendations, and handle sales negotiations. Your role includes after-sales support, maintaining CRM data, and resolving issues while meeting sales targets and contributing to process improvements.

Job Description :

• Develop and execute customer coverage plans and schedules with effective time management.
• Acquire new customers and retain existing ones in the assigned region.
• Build strong customer relationships to achieve organizational goals.
• Demonstrate deep product knowledge and recommend suitable products.
• Advise on product use and create technical presentations.
• Negotiate and close sales to meet targets, while understanding competitor offerings.
• Provide after-sales support and maintain CRM data.
• Manage workflow from inquiry to delivery and record market information.
• Resolve or escalate customer issues promptly and keep them updated on product developments.
• Report performance regularly and drive process improvements while adhering to company values.

Qualification and Experience :

• Bachelor’s degree in engineering or a related field, with substantial experience in the industry.
• Proficiency in English and Arabic (Added Advantage).
• Minimum 3 - 5 years of proven experience in heavy equipment sales or Asphalt Road Equipment or a similar sector
• Candidates with a recent engineering qualification are highly encouraged to apply, offering innovative perspectives and a strong foundation in the latest industry practices.

How to Apply :

Please send your resume and cover letter for the Product Specialist position to [emailprotected] , using "Senior Sales Engineer" as the subject line.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Machinery Manufacturing

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Sales Engineer • Dubai, Dubai, United Arab Emirates