Senior Sales Engineer

BlueSnap, Inc; Dubai; On-site; USD 70,000 - 100,000; Full time

Job summary

BlueSnap, Inc is seeking a Sales Engineer for their Dubai office. This role involves delivering seamless integrations by collaborating with multiple teams, creating technical presentations, and serving as a client-facing representative. Ideal candidates will have strong technical writing skills and experience in the payments industry.

Qualifications

• 5+ years' experience in a client-facing role.
• Experience in the payments/Banking industry is a plus.
• Experience with API integration and technical documentation.

Responsibilities

• Delivering end-to-end integrations and documenting plans.
• Creating personalized technical sales presentations.
• Monitoring technical performance metrics during client ramp-up.

Skills

API-based integration

Technical writing

Client empathy

System debugging

Log analysis

SQL

Education

Bachelor’s degree in Engineering

Tools

Kibana

Postman

AWS

Jira

Confluence

Job description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

As a Sales Engineer will be responsible for :

• Be part of a global team of Sales Engineers.
• Delivering great end-to-end integrations, working in tandem with Product, Engineering and Informing the product roadmap based on our clients’ needs.
• Gathering information, defining, and documenting integration plans.
• Partner success - working across our cross-functional team.
• Creating and delivering personalized technical sales presentations.
• Evangelizing the product and our network in the technical community.
• Face-to-face representation at partners and conferences.
• Monitoring technical performance metrics as the client ramps up.

Requirements

• 5+ year's experience in a client-facing role as a Sales Engineer, Customer Success, Support or in Professional Services.
• Experience within the payments \ Banking industry is a big plus.
• Must have experience in API-based integration,Web services,system debugging, and log analysis.
• Must have great technical writing and a clear documentation style.
• Must have ample client and partner empathy.
• SQL, Kibana and Postman (or similar) experience are a must.
• AWS \ Cloud provider dashboards, Jira & Confluence experience is an advantage.
• Bachelor’s degree in Engineering, or relevant technical discipline, or comparable professional experience.

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Sales Engineer • Dubai, Dubai, United Arab Emirates