Position
senior sales associate
Job responsibilities
Responsibilities
A Sales Associate / Senior Sales Associate is responsible for maintaining outstanding customer service and achieving sales goals.
Main Responsibilities:
- Ensure a high level of customer satisfaction through excellent sales service.
- Assess customers' needs and provide assistance and information on product features.
- Achieve monthly and annual sales targets.
- Build relationships with customers through regular use of a client book.
- Assist in floor moves, merchandising, and display maintenance.
- Maintain awareness of all promotions and advertisements.
- Participate in store meetings and training seminars.
- Maintain correspondence with a list of established clients and develop new clients.
Profile
- Bachelor's degree/Diploma in Business Administration.
- Minimum 3 years of working experience in the retail industry; luxury industry experience is preferable.
- Pleasant appearance and good grooming skills.
- Strong communication skills.
- Passionate about the fashion and luxury retail industry.
- Outstanding customer service skills.
- Ability to manage time wisely in a fast-paced environment.
- Physical ability to stand for extended periods.
- Flexibility to work varied hours/days, including nights, weekends, and holidays as needed.
- Willingness to adhere to all company policies, procedures, regulations, and standards.