Senior Retail Operations Leader — Multi-Store Growth

Khidmah; Abu Dhabi; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading retail management company is seeking a Senior Retail Operations Manager in Abu Dhabi to execute and develop retail strategies in line with corporate objectives. The ideal candidate will have over 10 years of experience, including 5 years in a senior leadership role, with a strong emphasis on operational excellence and customer satisfaction. This role provides strategic oversight and requires a proven track record in budgeting, compliance, and stakeholder engagement, ensuring high standards across all retail locations.

Qualifications

• Minimum 10 years of experience in retail operations or multi-store management.
• 5+ years in a senior retail operations leadership role.
• Expertise in streamlining processes and maintaining quality standards.

Responsibilities

• Develop and execute retail operations strategies aligned with corporate objectives.
• Oversee daily retail operations to ensure service quality and brand standards.
• Manage the retail operations budget and ensure cost efficiency.
• Lead new store openings, refurbishments, and relocations.

Skills

Strategic Leadership

Operational Management

Risk Management

Budgeting

Stakeholder Engagement

Process Improvement

Customer Service Excellence

Education

Bachelor’s degree in business administration, Retail Management, or related field

MBA or similar postgraduate qualification

Job description

A leading retail management company is seeking a Senior Retail Operations Manager in Abu Dhabi to execute and develop retail strategies in line with corporate objectives. The ideal candidate will have over 10 years of experience, including 5 years in a senior leadership role, with a strong emphasis on operational excellence and customer satisfaction. This role provides strategic oversight and requires a proven track record in budgeting, compliance, and stakeholder engagement, ensuring high standards across all retail locations.