Senior Relationship Manager

Finance House; Abu Dhabi Emirate; On-site; AED 300,000 - 450,000; Full time

Job summary

A leading financial services firm in the United Arab Emirates is seeking a Senior Relationship Manager to manage and grow a portfolio of high-value corporate clients. The ideal candidate will have at least 10 years of experience in the financial services industry, with 6 years in banking, specifically in corporate lending. Responsibilities include achieving revenue targets, driving client satisfaction, and collaborating with internal teams. A Bachelor's degree in Finance or Banking is essential, and a Master's or certification is a plus.

Qualifications

• Minimum 10 years of professional experience in the financial services industry.
• At least 6 years in banking, including 3 years in corporate or commercial lending.

Responsibilities

• Manage and grow a portfolio of corporate and commercial clients.
• Achieve business targets including revenue and portfolio growth.
• Collaborate with internal stakeholders to ensure seamless client onboarding.

Skills

Corporate banking products

Loan structuring

Credit analysis

Regulatory frameworks

Banking laws and compliance

Education

Bachelor’s degree in Finance, Banking, or related field

Master’s degree or professional certification

Job description

The Senior Relationship Manager is a key contributor to the success of the Corporate & Commercial Finance division. This role is responsible for managing a portfolio of high-value corporate clients, acquiring new strategic relationships, driving revenue growth, and ensuring prudent risk management. The incumbent will act as a trusted advisor to clients, offering customized financial solutions while aligning with FH’s strategic objectives and regulatory standards.

Major Responsibilities

Client Relationship Management

• Manage and grow a designated portfolio of corporate and commercial clients.
• Build long-term, trusted relationships through proactive engagement and advisory support.
• Conduct regular client meetings to understand evolving business needs and offer tailored financial solutions.
• Drive client satisfaction and retention by providing best-in-class service and guidance.

Business Development & Revenue Generation

• Achieve business targets including revenue, portfolio growth, and profitability as assigned by the Head of Department.
• Proactively identify and convert new business opportunities within targeted industries or sectors.
• Cross-sell a broad range of products including lending, deposits, trade finance, retail products, and insurance solutions.
• Maximize wallet share and deepen client relationships through strategic sales initiatives.
• Conduct thorough credit assessments and financial analysis for new and existing clients.
• Prepare and recommend credit proposals in compliance with internal policies and regulatory requirements.
• Monitor portfolio performance and identify early warning signals to mitigate risk exposure.
• Ensure timely completion of credit reviews and adherence to quality benchmarks.

Internal Collaboration & Leadership

• Collaborate with internal stakeholders including Credit, Risk, Treasury, Legal, and Operations to ensure seamless client onboarding and service delivery.
• Lead discussions on deal structuring, pricing, and credit solutions in coordination with product and credit support teams.
• Provide mentorship and guidance to junior relationship managers or support staff where applicable.
• Ensure clarity and communication of service standards and client requirements to internal teams.

Market Intelligence & Strategic Engagement

• Maintain up-to-date knowledge of market conditions, industry trends, and regulatory developments.
• Share client and market insights with leadership to support informed strategic decision-making.
• Represent Finance House at key industry events, conferences, and client gatherings to enhance visibility and networking opportunities.
• Keep clients informed on changes in FH offerings, market conditions, and compliance requirements.

Skills and Competencies

Technical Proficiency

• Strong knowledge of corporate banking products, loan structuring, and financial instruments.
• Expertise in credit analysis, documentation, and regulatory frameworks (KYC, FATCA, AECB).
• Solid understanding of banking laws and compliance standards.

Qualifications & Experience

Education

• Bachelor’s degree in Finance, Banking, or a related field.
• A Master’s degree or professional certification (e.g., CFA, CA, or similar) is an advantage.

Experience

• Minimum 10 years of professional experience in the financial services industry.
• At least 6 years in banking, including 3 years specifically in corporate or commercial lending and client relationship management.