Senior Quality Assurance Engineer | Dubai, UAE

Immensa; United Arab Emirates; On-site; AED 240,000 - 420,000; Full time

Job summary

Immensa is seeking an experienced Quality Assurance professional in the UAE to maintain and improve our Integrated Management System (IMS) across ISO 9001, 29001, 14001 and 45001. You will lead internal and supplier audits, drive CAPA closures, and ensure operations meet QHS and environmental standards.

The role requires 7–10 years in manufacturing QA, hands-on IMS auditing, and strong problem-solving skills with 8D/FMEA.

Qualifications

• 7–10 years in Quality Assurance within manufacturing, with senior-level experience.
• Hands-on in implementing and auditing Integrated Management Systems to ISO 9001/14001/45001.
• Proven record hosting customer and certification audits with minimal major findings.

Responsibilities

• Maintain and continuously improve Immensa's Integrated Management System (IMS) for ISO standards.
• Ensure quality, environmental and health & safety requirements are integrated into daily operations.
• Plan and conduct internal audits across all IMS standards per annual programme.
• Manage customer audits end to end: evidence, host auditors, respond, close actions.
• Lead surveillance and recertification audits; keep audit readiness year-round.
• Own NCR and CAPA processes from start to finish with 8D/5 Why/Fishbone analyses.
• Support supplier quality management with scorecards and escalation.
• Track and report quality KPIs and train teams to foster a strong quality culture.

Skills

Quality Assurance

Auditing

Root cause analysis

8D methodology

FMEA

SPC

MSA

Supplier quality management

Documentation & reporting

Communication skills

Education

Bachelor's degree in Mechanical, Materials, Manufacturing or Industrial Engineering

Tools

IMS implementation

ISO Lead Auditor certification

Audit management

Job description

About Immensa

Immensa is transforming how the world's largest energy companies address critical spare part challenges. Our solutions help asset-intensive organizations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies.We partner with some of the world's largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.

The Role

• Maintain and continuously improve Immensa's Integrated Management System (IMS) covering ISO 9001, ISO 29001, ISO 14001 and ISO 45001, including procedures, control plans, traceability and calibration.
• Ensure quality, environmental and health & safety requirements are built into daily operations.
• Plan and conduct internal audits across all four IMS standards following the annual audit programme, report findings to management and follow up until every action is closed.
• Manage customer audits end to end: prepare evidence and documentation, host the auditors, coordinate responses during the audit, and deliver corrective action plans on time.
• Lead certification body surveillance and recertification audits and keep the company audit-ready year-round.
• Own the NCR and CAPA process from start to finish: fast containment, root cause analysis (8D / 5 Why / Fishbone) and verified closure.
• Support part qualification and AMC certification against customer and industry standards (e.g. API 20S, DNV, ASTM/ISO AM standards).
• Own and manage change management process across company IMS
• Qualify, audit and monitor suppliers with Supply Chain, using scorecards and clear escalation.
• Track and report quality KPIs: First Pass Yield, customer escapes, NCR aging and CAPA effectiveness.
• Train teams across Production, Engineering and Supply Chain to build a strong quality culture.

What you'll bring

• Bachelor's degree in Mechanical, Materials, Manufacturing or Industrial Engineering.
• 7–10 years in Quality Assurance within manufacturing, with at least 3 years in a senior role.
• Hands-on experience implementing and auditing an Integrated Management System to ISO 9001, ISO 14001 and ISO 45001; IMS or ISO 9001 Lead Auditor certification preferred.
• Proven track record of conducting internal audits and successfully hosting customer and certification body audits with minimal major findings.
• Proven use of structured problem-solving (8D, RCA, FMEA) and statistical tools (SPC, MSA).
• Experience with supplier quality management.
• Strong documentation, reporting and communication skills.