Senior Quality Assurance Engineer | Dubai, UAE

Immensa; Dubai; On-site; AED 1,200,000 - 1,800,000; Full time

Job summary

Immensa is transforming how energy companies address spare part challenges through advanced digital inventory and manufacturing technologies. We are seeking a seasoned Quality Assurance leader to drive the Integrated Management System, audits, supplier quality and CAPA processes in a manufacturing environment.

You will plan and conduct audits across ISO standards, manage customer audits, and lead continuous improvement initiatives to ensure compliance, safety and performance across Production,

Qualifications

• Bachelor's degree in Mechanical, Materials, Manufacturing or Industrial Engineering.
• 7–10 years in Quality Assurance within manufacturing, with at least 3 years in a senior role.
• Experience implementing and auditing Integrated Management Systems to ISO 9001/14001/45001; Lead Auditor certification preferred.
• Proven track record conducting internal audits and hosting customer and certification body audits with minimal major findings.
• Structured problem-solving (8D, RCA, FMEA) and statistical tools (SPC, MSA).
• Experience with supplier quality management.
• Strong documentation, reporting and communication skills.

Responsibilities

• Maintain and continuously improve Immensa's Integrated Management System (IMS) covering ISO 9001, ISO 29001, ISO 14001 and ISO 45001.
• Ensure quality, environmental and health & safety requirements are built into daily operations.
• Plan and conduct internal audits across all four IMS standards following the audit programme.
• Manage customer audits end to end: prepare evidence, host auditors, coordinate responses and deliver corrective actions.
• Lead certification body surveillance and recertification audits to keep audit-readiness year-round.
• Own NCR and CAPA processes from start to finish with containment, root cause analysis and verified closure.
• Support qualification and AMC certification against standards (API 20S, DNV, ASTM/ISO AM).
• Own and manage change management across company IMS.
• Qualify, audit and monitor suppliers with Supply Chain using scorecards and escalation.
• Track and report quality KPIs: First Pass Yield, escapes, NCR aging and CAPA effectiveness.
• Train Production, Engineering and Supply Chain teams to build a strong quality culture.

Skills

Quality Assurance

Audit

Leadership

Problem-solving

Statistical analysis

Documentation

Communication

Supplier quality

Education

Bachelor's degree in Mechanical, Materials, Manufacturing or Industrial Engineering

Tools

-SPC

MSA

8D / RCA / FMEA

Job description

Immensa is transforming how the world's largest energy companies address critical spare part challenges. Our solutions help asset-intensive organizations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies.We partner with some of the world's largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.

The Role

• Maintain and continuously improve Immensa's Integrated Management System (IMS) covering ISO 9001, ISO 29001, ISO 14001 and ISO 45001, including procedures, control plans, traceability and calibration.
• Ensure quality, environmental and health & safety requirements are built into daily operations.
• Plan and conduct internal audits across all four IMS standards following the annual audit programme, report findings to management and follow up until every action is closed.
• Manage customer audits end to end: prepare evidence and documentation, host the auditors, coordinate responses during the audit, and deliver corrective action plans on time.
• Lead certification body surveillance and recertification audits and keep the company audit-ready year-round.
• Own the NCR and CAPA process from start to finish: fast containment, root cause analysis (8D / 5 Why / Fishbone) and verified closure.
• Support part qualification and AMC certification against customer and industry standards (e.g. API 20S, DNV, ASTM/ISO AM standards).
• Own and manage change management process across company IMS
• Qualify, audit and monitor suppliers with Supply Chain, using scorecards and clear escalation.
• Track and report quality KPIs: First Pass Yield, customer escapes, NCR aging and CAPA effectiveness.
• Train teams across Production, Engineering and Supply Chain to build a strong quality culture.

What you'll bring

• Bachelor's degree in Mechanical, Materials, Manufacturing or Industrial Engineering.
• 7–10 years in Quality Assurance within manufacturing, with at least 3 years in a senior role.
• Hands‑on experience implementing and auditing an Integrated Management System to ISO 9001, ISO 14001 and ISO 45001; IMS or ISO 9001 Lead Auditor certification preferred.
• Proven track record of conducting internal audits and successfully hosting customer and certification body audits with minimal major findings.
• Proven use of structured problem‑solving (8D, RCA, FMEA) and statistical tools (SPC, MSA).
• Experience with supplier quality management.
• Strong documentation, reporting and communication skills.