Senior Products Ops Manager

ctrl-alt.co; United Arab Emirates; On-site; AED 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary reviews

Stock options

Private healthcare

26 days annual leave + birthday off

MacBook and equipment

Salary sacrifice schemes

Learning and development budget

Dubai office

Job summary

Ctrl Alt is seeking a Senior Product Ops Manager to join the Product team in Dubai. You will own day-to-day operations for the MENA region, ensure regulatory governance, and design scalable processes to support growth of our tokenisation platform.

Working closely with Product, Engineering, Compliance and Finance, you will build operational frameworks that scale with increasing volumes and new product launches, while maintaining strong controls and delivery discipline in a fast-moving fintech

Qualifications

• 5+ years experience in Product Operations, Operations Management, Fintech Operations or a similar role.
• Experience working within regulated financial services or fintech environments.
• Strong understanding of operational governance, regulatory reporting and controlled processes.
• Proven experience designing and implementing scalable operational frameworks and workflows.

Responsibilities

• Operational Ownership (MENA) - Own and oversee day-to-day processes supporting the MENA business, onboarding customers and partners, ensuring activities follow internal controls and local regulations.
• Regulatory Data & MI Management - Manage operational data and metrics for regulatory reporting and governance with Compliance and Finance.
• Process Improvement & Operational Efficiency - Identify and implement improvements to increase efficiency and reduce risk.
• Scaling Operational Infrastructure - Design scalable frameworks supporting increasing transaction volumes and new product launches.
• Cross-Functional Coordination - Act as the operational bridge between Product, Engineering, Compliance and Finance.

Skills

Product Operations

Operations Management

Fintech Operations

Regulatory Compliance

Job description

Senior Products Ops Manager

Contract: Full-time

Location: Dubai, UAE

Salary: DOE

Team: Product

About Ctrl Alt

Ctrl Alt is designing and operating the on-chain infrastructure powering digital capital markets globally. We bring together a unique blend of expertise in financial markets and cutting-edge in-house technology to deliver tailored, compliant solutions in the alternative assets space. Since launching in 2022, we’ve tokenized over $1.5bn in assets across real estate, private credit, funds, litigation finance and more.

We’re building a high-performance, people-first culture where ambitious individuals can thrive. We move fast, think big and hold ourselves to a high bar, while keeping things collaborative, open and genuinely fun. At Ctrl Alt ideas win on merit, teams work closely with leadership, and everyone has a voice in shaping what we build next.

We believe that hard work should come with real reward. You won’t just join a company - you’ll help build one. Last year alone, we grew from 17 to 50 people, and this year we’re going faster and further. That means real responsibility, meaningful impact, and the opportunity to grow alongside a company that’s redefining the future of finance through the tokenization of alternative assets.

If you’re excited by scale-up energy, ownership, and the chance to help shape both a business and a culture, Ctrl Alt is where you can do the most rewarding work of your career.

What's Involved

We are seeking an experienced and highly organised Senior Product Ops Manager to join the Product team at Ctrl Alt. This role will play a central part in ensuring the efficient operation, governance and scalability of Ctrl Alt’s tokenisation platform and associated product offerings.

Working closely with Product, Engineering, Compliance and Finance, the role will focus on designing scalable operational frameworks, improving internal processes and ensuring the platform can support the continued growth of assets issued through Ctrl Alt.

This role requires a structured and proactive operator who is comfortable working in a fast-moving fintech environment and capable of building operational infrastructure that supports both regulatory compliance and product scale.

The Role:

The Senior Product Operations Manager will be responsible for:

• Operational Ownership (MENA) - Own and oversee the day-to-day operational processes supporting the MENA business, including the onboarding and integration of customers and partners, ensuring activities are executed efficiently and in line with internal controls, local regulatory frameworks and group standards.
• Regulatory Data & MI Management - Manage and coordinate the operational data and management information required to support regulatory reporting and governance processes, working closely with Compliance and Finance to ensure accuracy, completeness and robust operational controls.
• Process Improvement & Operational Efficiency - Identify and implement process improvements to increase efficiency, reduce operational risk and streamline product workflows.
• Scaling Operational Infrastructure - Design and implement scalable operational frameworks that support increasing transaction volumes, new product launches and platform growth.
• Cross-Functional Coordination - Act as the operational bridge between Product, Engineering, Compliance and Finance to ensure operational readiness and effective execution of product initiatives.

This is an in-office role, based in Dubai

Requirements

Must Haves

• 5+ years experience in Product Operations, Operations Management, Fintech Operations or a similar role.
• Experience working within regulated financial services or fintech environments.
• Strong understanding of operational governance, regulatory reporting and controlled processes.
• Proven experience designing and implementing scalable operational frameworks and workflows.
• Strong analytical and problem-solving skills with a focus on improving operational efficiency.
• Ability to operate effectively in fast-growing, early-stage environments.
• Excellent communication and stakeholder management skills across product, engineering and business teams.

Nice to Haves

• Exposure to investment funds, alternative assets, capital markets, fund operations or blockchain technology.

Benefits

Join a scaling fintech building the next generation of investment banking. You’ll work at the intersection of capital markets and cutting-edge blockchain technology, helping drive and shape the future of financial infrastructure.

What it’s like working at Ctrl Alt

• Build and own the future of finance - Take real responsibility in shaping digital capital markets, with the autonomy to lead decisions and drive impact.
• Solve meaningful problems with exceptional people - Tackle complex challenges at the intersection of finance and technology alongside leaders with experience from Morgan Stanley, Credit Suisse, UBS, and Revolut.
• Grow fast in a high-performance environment - Stretch beyond your comfort zone through close collaboration, rapid feedback, and continuous learning.
• Innovate and make your mark - Bring bold ideas to life and influence our platform, products, and how we operate from day one.
• Grow at speed - Stretch beyond your comfort zone with increased responsibility, fast feedback, and an environment designed for continuous improvement.

How we support you

• Competitive salaries with regular reviews that reflect your impact, performance, and progression.
• Generous stock options so you directly share in the company’s growth and long-term success.
• Premium private healthcare to support your physical wellbeing.
• 26 days of annual leave, plus your birthday off, and regional bank holidays.
• An enhanced parental leave policy to support you and your family at every stage.
• A MacBook, screens, and any additional equipment you need to perform at a high level.
• Access to salary sacrifice schemes covering childcare, groceries, EV cars, tech, pensions, bikes, and subscriptions.
• Modern, centrally located offices in London, Belfast, Dundalk, and Dubai - designed for collaboration and focus.
• An annual learning and personal development budget for training, exams, certifications, and qualifications - whatever helps you move forward.