Senior Product Specialist - Medical Device - Dubai

Imdad; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

Imdad is seeking a Senior Product Specialist to promote and sell its products, providing essential after-sales support. The successful candidate will coach junior staff, develop client relationships, and manage customer databases effectively, ensuring market awareness and delivering professional product demonstrations.

Benefits

Annual increment

Annual incentive

Qualifications

• 4-7 years’ experience in pharmaceutical or medical devices sales and marketing required.
• Driving License + car necessary.
• Strong verbal & written communication skills essential.

Responsibilities

• Coaching junior staff and assisting customers with strategies and products.
• Conducting sales meetings and client consultations to promote Imdad's products.
• Maintaining excellent relationships with customers and reporting on sales performance.

Skills

Market Awareness

Customer Relationship Management

Negotiation Skills

Excellent Interpersonal Skills

Time Management

Communication Skills

Bilingual (Arabic, English)

Education

Bachelor’s degree in Pharmaceutical Science, Biomedical Engineering, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Promoting and selling the company’s products to new and existing customers by visiting them regularly and constantly. Senior Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow-ups on the collection, coaching junior staff, and maintain good relationship with customers. It is essential for the Senior Product Specialist to provide effectively the detailed information on various products, programs or services offered by the company versus those offered by competitors.

Job Responsibilities:

• Coaching junior staff, providing them with information about market, customers, and products, and helping them with their deals.

• Perform consultative method of sales in prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes and enhancements in addition to applying successful negotiations and sales closure techniques.
• Schedule appointments, meeting existing and new customers in order to promote Imdad’s product and to determine other opportunities.
• Generating and developing new client’s businesses accounts.
• Perform professional demonstrations or presentations of company products or services while on the customer’s site through the effective use of company’s sales aids and marketing data.
• Provide adequate information about a new prospect and client, in terms of Ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.
• Submit reports for sales and marketing on a weekly basis and timely manner.
• Assist in following up the accounts receivables for sales accounts responsible for.
• Maintain excellent customer relationships with key decision-makers, doctors, key customer’s personnel and always work toward enhancing such relations and generating new client’s businesses accounts.
• Effective use of company's sales aids and marketing data to secure deals.
• Effectively attending conferences and workshops.
• Perform professional in-service training for customer’s end users on systems application.
• Possess market awareness, competitor’s activities/events, and competitor’s pricing changes.

• Effective time management, organization, and multi-tasking skills.
• Excellent interpersonal skills.
• Strong verbal & written communication skills.
• Team player with the ability to perform well under pressure.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Bilingual (Arabic, and English) is a must.

Minimum Qualifications:

• Bachelor’s degree in Pharmaceutical Science, Biomedical Engineering, Bioscience, Nursing, Chemistry, veterinary (or any other science-related field).
• 4-7 years’ experience in pharmaceutical or medical devices sales and marketing.
• Driving License + car.

Annual increment, Annual incentive