Senior Product Owner UOB and ODD

Commercial Bank of Dubai (CBD); Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent banking institution in the UAE seeks a Senior Product Owner to oversee the Agile Product Lifecycle for Wholesale Banking customers. This role focuses on defining product strategy, engaging with stakeholders, and ensuring seamless development of banking products while optimizing customer experience. The ideal candidate has 8-10 years of digital banking experience and a solid grasp of agile methodologies.

Benefits

Competitive salary

Health benefits

Career development opportunities

Qualifications

• 8-10 years of experience in digital banking or fintech.
• Proven track record of delivering digital products.
• Solid understanding of banking concepts and operations.

Responsibilities

• Define product vision and strategy aligned with business objectives.
• Prioritize and manage product backlog and roadmap.
• Collaborate with stakeholders for requirement gathering.

Skills

Digital banking experience

Agile methodologies

Product development

Stakeholder management

Analytical skills

Education

Bachelor's degree in business or related field

MBA or relevant certifications

Tools

JIRA

Azure DevOps

Job description

About CBD

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features, and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Responsibilities

The Senior Product Owner will have accountability across the Agile Product Lifecycle and ultimate responsibility for delivery of products and services to Wholesale Banking customers.

• Product Strategy and Roadmap : Define product vision, roadmap, and growth opportunities. Develop and maintain a clear and actionable product strategy and roadmap that aligns with the overall business strategy and objectives of the bank. Own the product requirements and roadmap, prioritize and manage the product backlog, ensuring that it reflects user needs, business priorities, and aligns with the overall bank strategy.
• Value Creation : Assess value, develop cases, and prioritize stories, epics, and themes to ensure the bank focuses on those with maximum value and optimum customer experience.
• Requirement Gathering : Collaborate closely with stakeholders, including customers, internal teams (such as products, contract center, IT engineering and technology, compliance, operations, and governance), and external partners, to gather and prioritize requirements.
• Backlog Management : Prioritize and maintain the product backlog, ensuring that it reflects the priorities and needs of various stakeholders and is groomed and refined regularly.
• Feature Definition : Define clear and concise user stories and acceptance criteria based on business requirements and user feedback, ensuring that the development team understands the scope and goals of the product features.
• Release Planning and Coordination : Plan and coordinate product releases, including defining release goals, coordinating with cross-functional teams, and ensuring timely delivery of features and enhancements.
• Product Development Oversight : Act as the primary point of contact for the development team, providing guidance, clarification, and support throughout the development lifecycle to ensure successful delivery of product features.
• Market and Competitive Analysis : Conduct market research and competitive analysis to identify opportunities for product innovation and differentiation, staying informed about industry trends and best practices.
• User Experience and Quality Assurance : Collaborate with UX / UI designers and QA analysts to ensure that the product meets high standards of usability, accessibility, and quality.
• Performance Monitoring and Optimization : Monitor product performance and KPIs, conduct data analysis to identify areas for improvement, and drive continuous optimization and iteration of products based on user feedback and data insights.
• Stakeholder Management and Communication : Work closely with stakeholders, customers, and development teams to define and communicate detailed product requirements, user stories, and acceptance criteria. Lead and manage business analysts, assigning tasks, providing guidance, and ensuring effective communication within the team. Communicate product updates, progress, and strategy effectively to stakeholders at all levels of the organization, including senior leadership.

Qualifications and Experience

• Proven experience (8-10 years) in digital banking, digital transformation, fintech, mobile and online banking, financial services as a product owner or similar role in a financial services environment, with a track record of successfully delivering digital products and services.
• Minimum of Bachelor's degree in business, information technology, computer science, or a related field; MBA or relevant certifications preferred.
• Proven experience in delivering onboarding capability, digital and assisted journeys.
• Highly proficient with mobile banking apps, online banking platforms, payments systems, or other fintech solutions.
• Solid understanding of banking concepts, products, procedures, and operations.
• Solid understanding of agile methodologies, including Scrum or Kanban, and experience with agile tools such as JIRA or Azure DevOps.
• Strong knowledge of regulatory landscape, requirements, and compliance standards in the financial services industry in UAE.
• Highly effective change agent who engages with senior stakeholders to deliver the programs across organizations.
• Strong relationships with vendors and external stakeholders to ensure effective delivery of digital technologies and systems.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

About the company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen. By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder. Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.