Senior Product Owner - Digital Product

TenTwenty; Dubai; Vor Ort; AED 223.200 - 334.800; Vollzeit

Zusammenfassung

TenTwenty in Dubai is looking for an experienced Product Manager to oversee the entire product lifecycle for government web products and mobile applications. The ideal candidate has 7-8+ years in product management with a strong focus on user experience and communication.

This role requires a deep understanding of web and mobile functionalities without coding, alongside the ability to translate client needs and regulatory requirements into actionable plans. Proficiency with tools like Jira and a comfort with fast-paced environments are essential.

Qualifikationen

• Experience as a Product Owner or Product Manager for consumer-facing web and mobile products.
• Ability to manage complex, multi-stakeholder projects.
• Deep understanding of product technical architecture and API integrations.

Aufgaben

• Own the end-to-end product lifecycle for multiple government web products.
• Translate client objectives and user needs into clear backlogs and stories.
• Manage timelines, dependencies, and risks proactively.

Kenntnisse

Product ownership

Communication skills

Solution-driven thinking

Project management tools proficiency

Ausbildung

7-8+ years of experience in relevant roles

Tools

Jira

Confluence

Figma

Miro

Jobbeschreibung

This is not a coding role it is a thinking, communicating, and orchestrating role. You will need to deeply understand how digital products work under the hood without writing them yourself and translate complexity into clarity for everyone involved.

Key Responsibilities

• Own the end-to-end product lifecycle for multiple government web products and a mobile app from discovery and definition through release and iteration.
• Translate client objectives, regulatory requirements, and user needs into clear, prioritized backlogs, epics, user stories, and acceptance criteria.
• Maintain a strict, realistic, and transparent product plan: manage timelines, dependencies, and risks proactively rather than reactively.
• Build and continuously refine a roadmap that balances client priorities, user value, technical feasibility, and delivery capacity.
• Develop a deep understanding of the diverse personas the products serve and ensure every decision is grounded in their context.
• Lead refinement sessions, sprint planning, reviews, and retrospectives in close collaboration with engineering, design, and QA leads.
• Act as the single point of accountability for product decisions, making clear calls, documenting trade-offs, and communicating them upward and outward.
• Manage the client relationship at a working level; lead status updates, manage expectations, escalate appropriately, and turn ambiguous requests into actionable scope.
• Coordinate with UX/UI designers to ensure flows, content, and interfaces match real user behavior and business logic.
• Work closely with technical leads to understand product architecture, API integrations, and system constraints well enough to make informed prioritization calls.
• Define and track product KPIs and post-launch performance; use data to inform iterations.
• Ensure all deliverables align with government compliance, accessibility, and security standards expected on public-sector digital products.
• Oversee release planning, go‑live readiness, and post‑launch support cycles.

Required Qualifications

• 7‑8+ years of experience as a Product Owner, Product Manager, or equivalent role, with a meaningful portion of that time on consumer‑facing web and mobile products.
• Demonstrated experience managing complex, multi‑stakeholder projects, ideally in an agency environment or working with enterprise/government clients.
• Strong logical and solution‑driven thinking: ability to break ambiguous problems into clear components, identify root causes, and design pragmatic paths forward.
• Excellent English communication skills, both written and verbal, including the ability to write crisp specs, run executive‑level meetings, and resolve conflict diplomatically.
• Deep working knowledge of how websites and mobile apps function from a logic, flow, and user‑experience standpoint (you don't code, but you understand what's happening behind the screen).
• Top‑level understanding of API integrations, how they work, what they enable, and what their limitations typically are.
• Top‑level understanding of product technical architecture, frontend, backend, databases, third‑party services, and how they fit together.
• Strong proficiency with product and project management tools (Jira, Confluence, Figma, Miro, or equivalents).
• Proven ability to manage strict planning and delivery commitments without sacrificing quality or team health.
• Comfort working in a fast‑paced, high‑accountability environment where priorities shift and clarity is something you create, not something you wait for.

Preferred Qualifications

• Working proficiency in Arabic (written and/or spoken), a strong advantage given the client context.
• Prior experience on government, public‑sector, or large enterprise digital products.
• Familiarity with UAE digital government standards and citizen‑experience expectations.
• Experience working on products with high user volumes, multi‑language requirements (EN/AR), and accessibility compliance.
• Background or certification in Agile/Scrum (CSPO, PSPO, or equivalent).
• Experience overseeing both new product launches and long‑term product maintenance cycles in parallel.