Senior Product Manager - Growth Engine

Careem Networks FZ LLC; Dubai; On-site; AED 300,000 - 450,000; Full time

Job summary

Une entreprise dynamique, Careem, recherche un leader de produit pour développer un Engine de Croissance alimenté par l'AI. Le rôle implique l'architecture de solutions innovantes, en intégrant apprentissage machine et personnalisation avancée. Les candidats doivent avoir une expérience solide dans des environnements B2C avec une connaissance approfondie des systèmes AI et de la personnalisation, tout en menant des équipes interfonctionnelles.

Benefits

Travail flexible avec 4 jours au bureau et 1 jour à distance

Jours de vacances illimités

Accès à des soins de santé et remboursements de fitness

Qualifications

• 5+ ans d'expérience en direction de produit avec un accent particulier sur les systèmes de croissance alimentés par AI.
• Expérience en développement de moteurs Next Best Action ou systèmes de personnalisation.
• Bonne connaissance des LLM et des principes d'ingénierie des prompts.

Responsibilities

• Diriger le développement de l'engine Next Best Action (NBA) en intégrant modèles prédictifs et personnalisation LLM.
• Collaborer avec les équipes d'ingénierie pour maximiser l'engagement et la monétisation.
• Traduire les comportements des clients en parcours programmables et orchestrer les traitements.

Skills

Leadership de produit

Systèmes de croissance alimentés par AI

Personnalisation

Système autonome

ML/AI workflows

Education

Diplôme en informatique ou domaine connexe

Tools

Braze

Iterable

Job description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

Role Mission

Lead the end-to-end productization of a future-proof, AI-native Growth Engine that dynamically orchestrates customer value interventions across acquisition, graduation churn prevention, cross-sell, upsell, and retention. This role is pivotal to Careem’s ambition to build self-optimizing , LLM-augmented growth loops integrated into our product fabric.

Key Responsibilities

• Architect and lead the product development of the Next Best Action Engine (NBA), integrating real-time signals, predictive models, reinforcement learning loops, and LLM-based personalization layers.
• Translate customer behavior insights into programmable customer journeys , stitched across product surfaces, CRM, and marketing automation platforms.
• Define infrastructure and experience-level requirements to enable autonomous treatment orchestration , including fallback logic, response explainability, and agentic task flows.
• Partner with ML / LLM teams to integrate hybrid AI stacks —combining scoring models, embedding-based retrieval, and agentic flows—to drive personalized actions at scale.
• Own the roadmap for end-to-end system integration into customer data platforms (CDPs), notification systems, experiment orchestration layers, and analytics observability pipelines.
• Collaborate closely with marketing, engineering, data science, and ops to scale interventions across acquisition, engagement, and monetization loops.

Ideal Candidate Profile

• 5+ years of product leadership experience, with a deep focus on AI-powered growth systems, personalization infrastructure, or lifecycle automation at scale.
• Experience leading the development of Next Best Action engines , personalization platforms, or autonomous lifecycle systems in B2C environments.
• Strong working knowledge of LLMs , retrieval pipelines, memory architecture, and prompt engineering principles.
• Proven experience integrating products with CDPs, mar-tech stacks (Braze, Iterable), real-time event buses, and segmentation frameworks .
• Experience leading cross-functional pods comprising ML / LLM engineers, infra architects, and marketing operators.
• Fluency in AI / ML workflows including propensity modeling, supervised learning, clustering, causal impact analysis , and LLM-agent design patterns .
• Strong belief in productized intelligence —AI systems that can autonomously adapt and drive growth outcomes without manual tuning.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to :

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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