Senior Product Executive - DMC / Tourism

MTS Globe; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading company in the UAE seeks a Senior Product Executive to develop and manage luxury excursions and bespoke experiences. The role focuses on creating innovative products tailored for luxury travelers, requiring strong communication skills and market knowledge.

Qualifications

• 2-4 years of experience in the tourism sector, ideally within a DMC.
• Good understanding of the UAE’s tourism offerings.

Responsibilities

• Create engaging multi-country travel experiences.
• Prepare and maintain product fact sheets and pricing structures.
• Conduct regular market and competitor analysis.

Skills

Communication

Cultural Awareness

Market Knowledge

Education

Bachelor’s degree in Tourism

Tools

Microsoft Office Suite

Job description

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group ( www.mtsglobe.com ) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

We are seeking a proactive and creative Senior Product Executive to develop and manage excursions and bespoke experiences collection for our UAE business. The role focuses on creating innovative, high-end, and culturally immersive products tailored to the needs of specific source markets.

The ideal candidate for the Senior Product Executive role is passionate about destination experiences and understands the needs of luxury travelers. They are commercially driven, detail-oriented, and skilled in curating differentiated offerings that exceed client expectations.

MAIN TASKS AND RESPONSIBILITIES

Product Design & Development

• Create engaging multi-country travel experiences combining destinations such as the UAE, Oman, Qatar, Maldives, Mauritius, and Sri Lanka.
• Craft thematic itineraries (luxury, cultural, adventure, family, wellness, honeymoon, etc.) ensuring creativity, competitiveness, and feasibility.
• Research trends, destination insights, to enrich the existing product portfolio.
• Liaise with Experience and Contracting departments across all destinations to secure the best possible rates, terms, and availability.
• Ensure alignment and consistency in product offerings across countries.

Content & Documentation.

• Prepare and maintain product fact sheets, itinerary documents, pricing structures, and training materials.
• Coordinate with marketing and sales teams to ensure all products are accurately represented across all platforms.

Quality Control & Benchmarking

• Conduct regular market and competitor analysis to ensure our products remain competitive and innovative.
• Monitor guest feedback and service reports to suggest and implement improvements.

Internal Collaboration

• Work closely with excursions, sales, operations, and reservations teams to brief and train on new product offerings.
• Support on ad-hoc projects as needed.
• Load and maintain excursion products in internal systems and ensure visibility on B2B / B2C platforms.
• Coordinate with IT to ensure smooth user experience for product access and booking.

EDUCATION AND PROFESSIONAL QUALIFICATION

• Bachelor’s degree in Tourism, Business, or a related field.

EXPERIENCE AND SKILLS

• Industry Experience – 2-4 years of experience in the tourism sector ideally within a DMC, previous experience in product development would be an advantage.
• Market Knowledge – Good understanding of the UAE’s tourism offerings, including hidden gems and exclusive access venues would be an advantage.
• Technical Acumen - Comfortable with tour operating systems and product loading tools.
• Cultural Awareness - Skilled in adapting experiences and communications to match the expectations of diverse source markets.
• IT Proficiency - proficient in Microsoft Office Suite (Excel, Word, PowerPoint). An understanding of reservation / product platforms would be an advantage.
• Communication - excellent verbal and written communication skills in English. Fluent in English; French and German are a plus.