Senior Parts & Services Consultant

Talentmate; Abu Dhabi; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in Abu Dhabi is seeking a Senior Parts & Services Consultant to bridge the gap between customer needs and service fulfillment. The ideal candidate will have a strong background in parts management, exceptional customer service skills, and the ability to work in a dynamic environment. Responsibilities include assisting customers, managing inventory, and analyzing market trends to enhance operational efficiency. If you thrive in solving complex inquiries and improving client relationships, this position is an excellent opportunity to advance your career.

Qualifications

• Minimum of five years of experience in a parts and services consultant role.
• Strong knowledge of parts management and inventory control systems.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers in identifying the correct parts and services needed.
• Maintain an updated inventory of parts for immediate availability.
• Develop and maintain strong relationships with key customers and stakeholders.

Skills

Customer service

Inventory management

Communication

Problem-solving

Relationship building

Education

Bachelor of Business Administration

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

A Senior Parts & Services Consultant plays a pivotal role in bridging the gap between customer's parts and service needs and the company's ability to fulfil them. This position requires a deep understanding of parts management, exceptional customer service skills, and an ability to work seamlessly in a dynamic environment. The Senior Parts & Services Consultant will have extensive experience in handling complex inquiries, providing innovative solutions, and driving customer satisfaction. This role demands an individual who can manage inventory accurately, communicate effectively with clients and stakeholders, and continually evaluate processes to enhance operational efficiency. If you have a proactive approach to problem-solving and a passion for developing client relationships, this is the perfect opportunity for you.

Responsibilities

• Assist customers in identifying the correct parts and services needed for their requirements.
• Maintain an updated inventory of parts to ensure immediate availability when requested.
• Develop and maintain strong relationships with key customers and stakeholders.
• Coordinate with team members to solve customer issues in a timely manner.
• Advise customers on parts usage, compatibility, and availability to optimize their operations.
• Analyze market trends to anticipate parts demand and adjust stock levels accordingly.
• Implement best practices for customer service to enhance satisfaction and loyalty.
• Regularly review and improve internal processes for handling parts and services inquiries.
• Conduct training sessions for junior staff on effective parts and service management practices.
• Ensure compliance with company policies and industry regulations in parts handling.
• Create detailed reports on parts utilization and service efficiency metrics for management review.
• Participate in customer meetings to better understand and address their evolving needs.

Requirements

• Minimum of five years of experience in a parts and services consultant role.
• Strong knowledge of parts management and inventory control systems.
• Excellent customer service and communication skills displayed consistently.
• Proven ability to handle complex inquiries and resolve issues efficiently.
• Ability to work effectively in a fast-paced and dynamic environment.
• Demonstrated skills in relationship building with clients and stakeholders.
• Experience in leading and training junior team members is an advantage.

Job Details Role Level:Mid-LevelWork Type:Full-TimeCountry:United Arab EmiratesCity:Abu DhabiCompany Website:

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Administration

Keywords

• Senior Parts & Services Consultant

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