Senior Officer, Bancassurance OPS Dubai

AimGulf; Abu Dhabi; On-site; AED 89,000 - 179,000; Part time

Job summary

AimGulf in Abu Dhabi is seeking a Senior Officer for Bancassurance OPS to manage Trade Finance transactions with accuracy and adherence to SLAs. You will ensure compliance with international rules and bank policies while supporting process improvements and customer satisfaction.

The role requires hands-on Trade Finance experience, familiarity with SWIFT and core banking systems, and a bachelor's degree. This is a part-time, on-site position with the bank’s Operations team.

Qualifications

• Minimum three years of hands-on experience in Trade Finance.
• Experience with core banking systems.
• Bachelor’s degree in any discipline; CITF is preferred.

Responsibilities

• Process Trade Finance transactions accurately and within turnaround times.
• Review trade documentation for compliance with policies and regulations.
• Respond to queries and provide guidance to customers and stakeholders.
• Update systems and support SOP reviews and improvements.
• Minimise operational risk and ensure proper record custody.
• Support reporting, MIS preparation, and business continuity activities.
• Escalate unusual or suspicious transactions as needed.
• Collaborate across desks and maintain regulatory compliance.

Skills

Trade Finance

Documentation

Compliance & Risk

Core banking systems

Communication

Analytical ability

Education

Bachelor's degree

CITF certificate (preferred)

Tools

SWIFT

Microsoft Office

Job description

Job Title: Senior Officer, Bancassurance OPS Dubai

Job Location: Abu Dhabi, United Arab Emirates

Work Mode: On-site

Date Posted: 2 November 2026

Job Reference/ID: 3194

Job Description / Role:

The Senior Officer is responsible for processing Trade Finance transactions accurately, efficiently, and within the agreed service-level timelines. The role ensures compliance with the Bank’s policies, regulatory requirements, international trade rules, and risk-control standards while maintaining high levels of internal and external customer satisfaction.

Key Responsibilities:

• Process transactions related to Trade Finance products accurately and within the agreed turnaround time.
• Review trade documentation and ensure transactions comply with customer instructions, internal policies, and regulatory requirements.
• Respond to customer and internal stakeholder queries and provide technical guidance when required.
• Update transactions promptly in the relevant systems and support the review and enhancement of standard operating procedures.
• Minimise operational risk by ensuring all transactions are processed accurately and in accordance with applicable controls.
• Support daily and monthly proofing, reconciliations, statistical reporting, MIS preparation, and business continuity activities.
• Assist the Supervisor and Section Head with operational delivery and support activities.
• Escalate unusual or suspicious transactions and matters requiring higher-level attention.
• Support product testing, training, technical assistance, and service requests.
• Contribute to process improvements that enhance operational efficiency, customer service, and internal controls.
• Maintain proper and secure custody of records.
• Provide support across multiple desks and functions within the department.
• Maintain compliance with domestic and international regulations, ICC rules, the Bank’s Delegation of Authority Matrix, and relevant standard operating procedures.
• Demonstrate the Bank’s values and ethics and contribute to a controlled, consistent, and improvement-focused working environment.

Experience Required:

• Minimum three years of hands-on experience in Trade Finance.
• Practical experience across Trade Finance products.
• Experience using core banking systems.

Education Qualifications:

• Bachelor’s degree in any discipline or a related field.
• Certificate in International Trade and Finance (CITF) is preferred.

Skills Required:

• Strong knowledge of Trade Finance products, documentation, shipping terms, local laws, legal risks, and banking procedures.
• Extensive knowledge of UCP 600, URC 522, ISBP, ISP 98, URDG 758, URR 725, Incoterms 2010, and ICC Banking Commission opinions.
• Working knowledge of SWIFT, insurance-related activities, and associated banking processes.
• Good communication, presentation, and analytical skills.
• Proficiency in Microsoft Office, including Word, Excel, macros, pivot tables, and Access.
• Strong attention to detail, operational-risk awareness, and customer-service orientation.

Employment / Job Type: Part Time

Nationality: UAE National (Emiratisation)

About the Company:

The largest bank in the United Arab Emirates by assets, formed in 2017 through the merger of National Bank of Abu Dhabi and First Gulf Bank. Listed in Abu Dhabi, FAB serves retail, corporate, investment, and private banking clients through a network spanning the Gulf, Europe, Asia, and the Americas.

Company Industry: Banking

Department / Functional Area: Operations

Closing Date: 20 November 2026