Senior MSP Solutions Architect

NTT America, Inc.; Dubai; On-site; AED 367,000 - 551,000; Full time

Job summary

A global technology services leader seeks a Managed Services Solutions Leader in Dubai. This role involves shaping innovative solutions across infrastructure, cloud, cybersecurity, and applications. The ideal candidate will lead managed services deals, engage with stakeholders, and ensure compliance with industry standards. With 8–15+ years of experience and a strong understanding of IT operations, you will help clients achieve operational resilience and strategic transformation. Join a diverse team committed to social impact and innovation.

Benefits

Diversity and inclusion initiatives

Opportunities for career growth

Qualifications

• 8–15+ years in Managed Services or related roles.
• Strong understanding of IT Infrastructure, Cloud, and Cybersecurity.
• Prior experience driving enterprise managed service deals in the UAE.

Responsibilities

• Shape and deliver innovative solutions across various services.
• Lead complex multi-tower managed services deals.
• Engage with clients to assess talent needs and manage resources.

Skills

IT Infrastructure Operations

Cybersecurity Operations

Cloud Managed Services

Application Managed Services

Governance and Compliance

Resource Management

RFP response writing

Communication skills

Education

Bachelor's degree in IT or Business Administration

Tools

RMM/NMS tools

Ticketing systems

DevOps toolchains

Job description

A global technology services leader seeks a Managed Services Solutions Leader in Dubai. This role involves shaping innovative solutions across infrastructure, cloud, cybersecurity, and applications. The ideal candidate will lead managed services deals, engage with stakeholders, and ensure compliance with industry standards. With 8–15+ years of experience and a strong understanding of IT operations, you will help clients achieve operational resilience and strategic transformation. Join a diverse team committed to social impact and innovation.