Senior Mortgage Documentation Specialist

Social Media Hub ZA; United Arab Emirates; Remote; AED 140,000 - 220,000; Full time

Benefits offered by this job

Fully remote work-from-home

Professional development opportunities

Exposure to mortgage systems and legal

Collaborative cross-functional team

Job summary

Social Media Hub ZA in the United Arab Emirates (remote) is seeking a Senior Mortgage Documentation Specialist to oversee the preparation, verification, and management of mortgage documentation throughout the lending lifecycle.

This fully remote role requires strong attention to detail, excellent written communication, and the ability to coordinate with cross-functional teams to ensure compliance with internal policies and regulatory requirements.

Qualifications

• Bachelor's degree in a relevant discipline.
• Substantial experience in mortgage documentation or loan administration.
• Knowledge of KYC/AML, data protection and internal controls.
• Strong ability to identify discrepancies and manage documentation risks.

Responsibilities

• Review mortgage applications and supporting documents for completeness, consistency and accuracy.
• Verify borrower identification, income evidence, employment records and bank statements.
• Examine property-related documents, valuation reports and title records for consistency.
• Prepare and review mortgage offers, facility documents, repayment schedules and related correspondence.
• Track conditions, exceptions and progress to ensure file completion.

Skills

Attention to detail

Written communication

Organizational skills

Independent remote work

Discrepancy identification

Education

Bachelor's degree in Banking, Finance, Business Administration, Accounting, Law

Tools

Loan Origination Systems

Mortgage Administration Platforms

Document Management Systems

Banking Applications

Job description

Job Title: Senior Mortgage Documentation Specialist

Location: United Arab Emirates (Remote)

Employment Type: Full-Time

Work Arrangement: 100% Remote — Work From Home

Level: Senior

About the Role

We are seeking an experienced Senior Mortgage Documentation Specialist to oversee the preparation, verification, review, and management of mortgage-related documentation throughout the lending lifecycle. The role focuses on ensuring that loan files are complete, accurate, consistent, and aligned with internal lending policies and applicable regulatory requirements. Working remotely, the specialist will coordinate with mortgage operations, credit teams, legal departments, property professionals, and authorized banking personnel to support efficient documentation processing and reliable loan administration.

Key Responsibilities

• Review mortgage applications and supporting documents for completeness, consistency, and accuracy.
• Verify borrower identification, income evidence, employment records, bank statements, and other financial documentation.
• Examine property-related documents, valuation reports, title records, and ownership information for documentation consistency.
• Prepare and review mortgage offer letters, facility documentation, repayment schedules, and related correspondence.
• Check that loan terms, approved financing amounts, interest or profit rates, repayment periods, and conditions are accurately reflected in documentation.
• Maintain mortgage documentation checklists and ensure all required records are obtained before files progress to subsequent processing stages.
• Identify missing, expired, inconsistent, or potentially fraudulent documents and **escalate** discrepancies through established procedures.
• Coordinate documentation requirements with credit assessment, underwriting, legal, compliance, and mortgage operations teams.
• Track outstanding conditions, document exceptions, approval dependencies, and file completion status.
• Support the preparation and review of mortgage amendments, refinancing documentation, settlement records, and loan restructuring files.
• Maintain accurate electronic mortgage files, document indexes, version histories, and audit trails.
• Apply document retention, confidentiality, data protection, and access-control requirements.
• Monitor documentation turnaround times and identify opportunities to improve file quality and processing efficiency.
• Support internal audits, quality assurance reviews, and regulatory examinations by retrieving and organizing relevant mortgage records.
• Develop and update standard operating procedures, documentation templates, and review checklists.
• Provide guidance to junior documentation staff on document standards, exception handling, and quality requirements.
• Prepare periodic reports covering documentation backlogs, error trends, pending conditions, and processing performance.
• Recommend improvements to document management systems, workflow automation, and mortgage processing controls.

Qualifications and Experience

• Bachelor's degree in Banking, Finance, Business Administration, Accounting, Law, or a related discipline.
• Substantial experience in mortgage documentation, home finance operations, loan administration, or retail banking.
• Strong understanding of mortgage lending processes, including application review, underwriting conditions, facility documentation, and loan completion.
• Familiarity with borrower verification, income assessment documentation, property records, valuation reports, and title-related documents.
• Knowledge of conventional mortgage products and, where relevant, Islamic home finance documentation.
• Experience using loan origination systems, mortgage administration platforms, document management systems, and banking applications.
• Understanding of applicable KYC, AML, data protection, document retention, and internal control requirements.
• Strong ability to identify discrepancies, incomplete records, inconsistent loan terms, and documentation risks.
• Experience supporting mortgage audits, quality assurance reviews, and operational compliance assessments.
• Excellent written communication and document preparation skills.
• Strong organizational skills and attention to detail, particularly when managing multiple mortgage files and deadlines.
• Ability to work independently in a fully remote environment while coordinating with cross-functional teams.
• Relevant banking, mortgage, compliance, or financial services certifications are an advantage.

What We Offer

• A fully remote, work-from-home position based in the UAE.
• The opportunity to support mortgage operations and lending documentation quality.
• Exposure to mortgage systems, banking processes, and financial services controls.
• A collaborative working environment involving credit, legal, compliance, and operations teams.
• Opportunities for professional development in mortgage administration and banking operations.

Candidates should confirm applicable employment arrangements, UAE residency requirements, and work authorization before accepting an offer.

• Role Scope: This is a remote documentation review and coordination role. Legal execution, property registration, formal mortgage filings, credit approvals, lending decisions, and regulated banking activities must be completed or authorized by appropriately licensed or designated personnel in accordance with applicable requirements.