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A leading company in Dubai seeks a seasoned Facilities Manager to manage vendor relations and oversee operational efficiency. The selected candidate will have at least 10 years of experience, including 4 in a leadership role, demonstrating expertise in facilities management and a strong service orientation.
Job Description :
To support activities as specified below:
a. Vendor relationships (existing, new)
b. BAU administration, which covers management of Premises/ Facilities, Security, Utilities, Order placements, inventory control, waste management, etc.
c. Expense and Accrual management
d. Customer Fulfilment
e. Mailroom management
f. Archives management
g. Price/ cost optimization; vendor negotiations
h. Special projects to the extent they cover the above areas.
i. All activities need to be supported in the context of the bank�s policies
KEY RESPONSIBILITIES / DUTIES :-
List daily/weekly duties that account for at least 5% of the time as well as typical projects or assignments.
KPIs for this role would include the following:
a. Minimising Unplanned Disruptions
b. Ensuring periodic preventive maintenances are performed & effective
c. Effectiveness of Price negotiations/ cost saves delivered.
d. Adherence to policy (for example, Vendor Policy, Outsourcing Policy)/ minimal policy breaches
e. Minimal SLA breaches for outsourced activities managed by vendors
Important Skill sets required for this position are:
Technical:
a. Mandatory: Experience in facilities management, including a working knowledge of electrical, plumbing, air-conditioning, security infrastructure
b. Mandatory: Experience in dealing with the entire vendor life-cycle (preparation and issuance of RFPs, bid management, price negotiations, agreement finalization, bid award, project tracking, periodic vendor evaluation and assessment).
c. Mandatory: Experience in dealing with local authorities such as the Police, Civil Defence, DED.
d. Mandatory: Regulatory awareness, especially in the context of safety & security.
e. Beneficial: Experience of having worked in a banking/ financial institution, with awareness of banking products, channels, overview of banking regulations.
f. Beneficial: Experience in managing document archives.
Softskills:
a. Service orientation; an ability to meet established service standards; capable of reviewing and revising service standards in coordination with Hubbed Operations.
b. Process orientation; an ability to review operational processes so as to enhance the risk management and customer orientation.
c. Team management; an ability to manage the team (comprising 1 person) and to liase with other departments to develop back-ups to manage leaves, etc.
Qualifications / Experience Required - Include only those qualifications/experience absolutely necessary to perform the job.
� Should have at least 10 years experience, including 4 years in a Unit Head�s capacity.
� Ability to interact with diverse set of stakeholders
� Ability to work to stringent deadlines, independently and with a �Do-it-Right-the-first time� approach to quality.
� Exhibit willingness to assume additional responsibilities as may be required.
� Fluent in Arabic, English
Company Name : Client of Symmetrical
Location : Dubai
Job Code : HR/SGS/059
Experience : 10
Job SalaryUp to AED 26,000/- to AED 28,000/- pm