Senior Manager, Reporting, Analytics, and Visualization

Western Union; Dubai; On-site; USD 100,000 - 150,000; Full time

Job summary

A leading financial services company is seeking a Senior Manager for Reporting, Analytics, and Visualization in Dubai. This important role involves managing a team of analysts, providing actionable insights through advanced analytics, and ensuring alignment with business objectives. Candidates should possess significant experience in data-driven environments and strong leadership capabilities.

Benefits

Short-term incentives

Multiple health insurance options

Life insurance

Access to development platforms

Qualifications

• 7-10 years of experience in data analytics, reporting, and visualization.
• Proven track record in leading analytics initiatives and teams.
• Experience in large, multinational organizations.

Responsibilities

• Define and drive global strategy for Reporting, Analytics, and Visualization.
• Lead and manage the analytics team in Dubai.
• Collaborate with stakeholders to identify opportunities for operational efficiency.

Skills

Data Visualization

Analytics

Collaboration

Data Governance

Statistical Analysis

Machine Learning

Presentation Skills

Problem Solving

Education

Bachelor's degree in Data Science, Statistics, Computer Science or related field

Master’s degree (preferable)

Tools

Tableau

Power BI

SQL

Python

R

Job description

Senior Manager, Reporting, Analytics, and Visualization

Senior Manager, Reporting, Analytics, and Visualization will play a mission-critical role in our data strategy, leading a Dubai-based Reporting, Analytics, and Visualization team. This role requires a proven leader with deep expertise in data visualization, analytics, and cross-functional collaboration. You will be responsible for delivering timely, strategic insights to stakeholders worldwide through high-impact reports and dashboards while building out a robust team and driving a culture of innovation and analytical rigor. This position is both operational and strategic, providing thought leadership and executional excellence across functions and geographies.

Role Responsibilities

• Strategy & Alignment: Define and drive the global strategy for Reporting, Analytics, and Visualization, ensuring alignment with business objectives.
• Team Leadership: Lead and manage a team of data analysts and visualization experts based in Dubai, delivering high-impact reports and dashboards for global departments including Marketing, Compliance, IT, and Operations (Agent and Customer).
• Insight-Driven Decision Making: Leverage data insights to support strategic decision-making across regions (APAC, EU, MEA), acting as a trusted advisor to senior stakeholders.
• Stakeholder Engagement: Collaborate with leadership to identify opportunities for operational efficiency, marketing optimization, and infrastructure improvements. Gather and prioritize stakeholder requirements to ensure impactful analytics solutions.
• Analytics & Visualization: Oversee the development and continuous enhancement of dashboards, scorecards, and visual reporting tools using platforms such as Tableau or Power BI. Apply advanced analytics techniques including statistical modeling, machine learning, and data mining to uncover actionable insights.
• Data Governance: Establish and maintain rigorous governance and quality control processes to uphold data integrity and reliability across all reporting tools and platforms.
• Communication of Insights: Present complex analytics in a clear and compelling manner through visualizations and concise reports, enabling informed decisions at all organizational levels.
• Managing Team: Ensure the effective functioning of the Dubai-based team, including hiring, training, budget management, forecasting, and achieving targets.

Qualifications

• Bachelor's degree in Data Science, Statistics, Computer Science, or a related field; a Master’s degree is highly preferred.
• 7-10 years of experience in data analytics, reporting, and visualization, with at least 4 years in a senior leadership capacity.
• Proven track record leading high-impact analytics initiatives and managing teams.
• Demonstrated success in aligning data outcomes with business strategies across global regions.
• Experience in large, multinational organizations with strong cross-regional collaboration.
• Advanced proficiency in data visualization tools such as Tableau or Power BI.
• Solid hands-on experience with SQL and working with complex datasets. Proficient in programming languages including Python and/or R.
• Skilled in statistical analysis, machine learning, and modern data analytics techniques.
• Strong knowledge of Data Lake, Data Warehousing, and Database technologies.
• Experience with ETL processes, data extraction, transformation, and loading workflows.
• Familiarity with log analytics, network analytics, APIs, and scripting.
• Competent in tools and techniques for data profiling, data discovery, root cause analysis, cost-benefit analysis, and information chain analysis.
• Deep understanding of data management and data governance practices, with a strong focus on data quality and integrity.
• Exceptional communication, storytelling, and presentation skills with the ability to translate complex data insights into executive-level narratives.
• Strong stakeholder engagement and collaboration capabilities across technical and non-technical audiences.
• Experience overseeing budgets and ensuring task execution and resource management.
• Proven ability to work independently and collaboratively in fast-paced, dynamic environments.
• Strong problem-solving skills and attention to detail.
• Up-to-date with emerging trends and advancements in data analytics, visualization, and machine learning.

About Western Union

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company, transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have opportunities to learn new skills, build a career, and receive a competitive compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more at https://careers.westernunion.com/.

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to top-tier development platforms (https://careers.westernunion.com/global-benefits/). Additional role-specific benefits may be shared during your interview or upon offer.

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