Senior Manager - Partner Relations

Refine Development Management; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Senior Manager for Partner Relations to lead broker engagement and drive strategic initiatives. This pivotal role focuses on building relationships with top real estate brokers, ensuring effective communication, and mentoring junior team members. The ideal candidate will possess a strong background in broker relations, sales enablement, and team management, along with proficiency in CRM systems and data analysis. Join a forward-thinking company where your leadership will shape the future of partner relations and contribute to the growth of a thriving partner ecosystem.

Qualifications

• 5-8 years of experience in broker relations and sales enablement in Dubai.
• Established network within Dubai's brokerage community.

Responsibilities

• Build relationships with top-tier real estate brokers.
• Oversee daily operations and CRM management.

Skills

Broker Relations

Sales Enablement

Team Management

Event Planning

CRM Systems

Communication Skills

Negotiation Skills

Data Analysis

Education

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Bachelor's Degree in Finance

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Job description

Position Summary

The Senior Manager - Partner Relations is a key leadership role responsible for managing the broker network, driving strategic engagement, and overseeing daily operations of the Partner Relations team. This position requires a commercially driven professional with strong broker relationships and a focus on scaling Refine's partner ecosystem. The role combines strategic planning, team leadership, and hands-on execution to maximize broker-led deal flow. This role reports to Head of Partner Relations.

Core Responsibilities

• Build and maintain relationships with top-tier and emerging real estate brokers.
• Implement engagement strategies, including outreach, exclusives, and performance tracking.
• Support the Head of Partner Relations in onboarding new partners and executing initiatives.
• Act as second-in-command, assisting with team planning and performance management.
• Oversee daily operations, including CRM management, broker outreach, and follow-ups.
• Mentor junior team members to ensure high-quality broker interactions.
• Organize and conduct broker training sessions for new projects and campaigns.
• Ensure brokers are updated on inventory, pricing, and promotional materials.
• Develop standardized templates to streamline communication.
• Plan and execute broker events, roadshows, and VIP activations.
• Collaborate with Sales and Marketing to convert broker-led leads.
• Track broker performance and refine engagement strategies based on data insights.

Must Have

• Bachelor's degree in business, Marketing, Finance, or related field.
• 5-8 years of experience in broker relations, sales enablement, or real estate partnerships in Dubai.
• Established network within Dubai's brokerage community.
• Create and support with report and data analysis.
• Proven experience in team management, event planning, and CRM systems.
• Strong organizational, interpersonal, and leadership skills.
• CRM platforms (Salesforce).
• Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
• Event planning and project coordination.
• Excellent communication and negotiation abilities.