Senior Manager - Corporate Cards

Emirates Islamic; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Corporate Cards Product Manager to oversee the entire customer lifecycle. This role involves managing product development, market positioning, and sales strategies while ensuring a top-notch customer experience. The ideal candidate will have over 7 years of experience in retail banking, particularly with Corporate Card products. The company emphasizes work-life balance, offering a competitive salary, generous leave, and private healthcare. This is an excellent opportunity to shape the future of corporate banking in a dynamic environment.

Benefits

Competitive Salary Package

Work-Life Balance

World-class Learning & Development

Generous Annual Leave

Private Healthcare

Preferential Banking Facilities

Qualifications

• 7+ years in retail banking with Corporate Card product management experience.
• Experience in Islamic banking is a plus.

Responsibilities

• Manage the Corporate Cards Product function from customer life cycle perspective.
• Identify gaps in existing products and develop new ones.
• Relationship management of Corporate Card customers.

Skills

Corporate Card Product Management

Retail Banking Experience

Customer Segmentation

Market Positioning

Relationship Management

Islamic Banking Knowledge

Education

Bachelor's Degree

Higher Education

Job description

Job Responsibility:

• Manage the Corporate Cards Product function from an end to end perspective of customer life cycle. This includes customer segmentation and selection, product development, market positioning, sales channel planning, customer experience and credit performance
• Work with the Head of Cards Product to identify gaps in the existing product suite to develop and launch new products, review and benchmark the existing products against market and make appropriate changes, and manage the P&L for each product end-to-end
• Work closely with wholesale banking and commercial banking team to grow corporate card penetration from existing client relationships
• Relationship management of Corporate card customers and able to perform demonstration of value proposition as well as corporate card digital platform
• Work with the Credit team to define the Cards Credit Policy for acquisition and the stock portfolio
• Work with the Customer Experience team to define the Cards Service Strategy and desired goals
• Work with the Finance/BPNA team to formalize Business Plan
• Maintain an up-to-date understanding of customers, competition and market trends and adopt measures accordingly to maximize profit or minimize any perceived risk

Job Skills & Qualifications:

• Minimum 7+ Years in retail banking with solid prior Corporate Card product & proposition management experience. Prior experience in Islamic banking is an added advantage
• Bachelor's degree or Higher

What we offer you:

• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
• Preferential banking facilities for employees