Senior Manager-Business Development – WeFreight UAE

WeFreight Bangladesh Limited; Dubai; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Manager/Manager in Business Development to drive sales and foster relationships in the freight forwarding sector. This role involves actively promoting services, securing new business opportunities, and collaborating with internal teams to enhance market share. The ideal candidate will have a strong background in sales, proven success in achieving targets, and the ability to navigate the complexities of the logistics industry. Join a dynamic team and contribute to the growth of a reputable company that values innovation and customer satisfaction.

Qualifications

• 3+ years in sales or business development in freight forwarding or logistics.
• Proven track record of achieving sales targets and generating revenue.

Responsibilities

• Promote and sell services to new customers, targeting SMEs and large businesses.
• Develop and maintain relationships with new and existing customers.

Skills

Sales and Business Development

Customer Relationship Management

Market Analysis

Strategic Planning

Negotiation

Education

Bachelor's Degree in Business or related field

Tools

CRM Systems

ERP Systems

Job description

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House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.

Currently, House of Shipping is recruiting for Senior Manager / Manager-Business Development for a leading global freight forwarding company.

Key Responsibilities :

Sales and Business Development :

• Actively promote and sell the company’s services to new customers, targeting SME and large businesses across the region of operation.
• Continuously secure new business opportunities to meet and exceed monthly / annual revenue and gross profit targets.
• Generate leads, pursue potential clients, and register opportunities in the CRM system.
• Ensure customer data and sales visits are accurately recorded in the ERP-based CRM.

Relationship Management :

• Maintain and develop relationships with new and existing customers by regularly visiting accounts and validating service levels.
• Provide timely and professional follow-up to customer communications, enhancing value-added services.
• Negotiate with customers, ensuring adherence to company pricing guidelines while maximizing profits.
• Support the development of strategic trade lanes by identifying key trade opportunities and increasing traffic on these lanes.
• Work with internal trade lane teams to promote the company’s offerings in specific lanes to both new and existing customers.
• Develop and execute strategies to grow market share and profitability in key trade lanes.

Market Representation & Promotion :

• Represent the company in the marketplace by actively promoting the brand to customers, vendors, and industry stakeholders.
• Raise awareness of the company’s services as a reputable and reliable provider, establishing a strong presence in the market.
• Promote core trade lines and consolidation products to both existing and potential customers, with the goal of increasing profitability.

Collaboration and Coordination with Other Branches :

• Collaborate with other branches to align on trade lane strategies and support global opportunities.
• Conduct joint sales calls with colleagues from other branches, ensuring a coordinated approach to large customers and cross-border opportunities.
• Actively share and identify business opportunities across the company’s network, enhancing the overall company performance.

Strategic Planning & Market Analysis :

• Identify and map market opportunities, designing and implementing strategic approaches to capture new business.
• Participate in weekly / monthly sales meetings, sharing insights on market trends and customer needs.
• Gather market intelligence to help develop broader market strategies, contributing to the company's overall growth.

Operational Collaboration :

• Work closely with the Operations and Customer Service departments to ensure the successful execution of customer SOPs.
• Support the operations team in delivering quality service to meet customer expectations and business objectives.

Financial and Administrative Support :

• Collaborate with the receivables team to follow up on outstanding customer payments.
• Provide feedback from customers to management regarding the company’s products and services, ensuring continuous improvement.

Background and Experience :

• Minimum 3 plus years of experience in sales or business development, preferably in the freight forwarding or logistics industry.
• Proven track record of achieving sales targets and generating revenue.
• Strong understanding of the market and its business dynamics.
• Experience in trade lane development and working within a global network.

Seniority Level : Mid-Senior level

Employment Type : Full-time

Job Function :

Business Development, Sales, and General Business

Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation

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