Senior Manager Business Analysis

Miral Experiences; Abu Dhabi; On-site; AED 80,000 - 120,000; Full time

Job summary

A leading company in the entertainment sector is seeking a mid-level operations planning specialist. The role involves conducting thorough analyses to optimize capacity, track operational KPIs, and implement data-driven strategies across various attractions and services. Ideal candidates will have a background in industrial engineering or business analytics and significant experience in operational roles within high-volume environments.

Qualifications

• 5-7 years of experience in operations planning, business analytics, or industrial engineering.
• Strong proficiency in data modeling, forecasting, and operational analysis.
• Experience with Lean Six Sigma or similar methodologies.

Responsibilities

• Conduct throughput and capacity analysis across attractions, F&B, and retail.
• Track and analyze operational KPIs and support scenario planning.
• Design data collection methods and translate insights into operational excellence.

Skills

Analytical skills

Problem-solving skills

Collaboration

Communication

Education

Bachelor's degree in Industrial Engineering

Bachelor's degree in Business Analytics

Bachelor's degree in Operations Management

Bachelor's degree in Engineering

Tools

Excel

Power BI

Tableau

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Capacity & Labor Optimization

• Conduct throughput and capacity analysis across attractions, F&B, and retail.
• Model demand-based labor plans, including cross-utilization strategies.
• Analyze guest flow and design improvements for queue systems and touchpoint efficiency.

Performance Monitoring & Decision Support

• Track and analyze operational KPIs: throughput, guest satisfaction, spend-per-cap, staffing ratios, etc.
• Support scenario planning and simulations for key business decisions (e.g., extended hours, seasonal impacts).
• Develop and maintain dashboards and reporting tools for senior leadership.

Integrated Operational Planning

• Maintain the integrated operating calendar across functions (rides, entertainment, F&B, retail, maintenance).
• Support planning for seasonal operations, peak days, and special events.
• Collaborate with HR and Ops to optimize staffing models based on guest patterns and forecasts.

Operational Efficiency & Continuous Improvement

• Identify operational bottlenecks and lead cross-functional improvement initiatives.
• Apply Lean Six Sigma or other structured methodologies to enhance service delivery and resource utilization.
• Monitor the impact of changes and support business case development.

Data & Analytics

• Design and implement data collection methods (manual observations, sensor tech, POS, RFID).
• Conduct root cause analyses of operational issues.
• Translate data into actionable insights to drive operational excellence and guest experience enhancements.
• Support ad hoc optimization projects, including designing solutions for existing assets and new developments.

Top Skills Needed

• Bachelor's degree in Industrial Engineering, Business Analytics, Operations Management, Engineering, or a related quantitative field.
• 5-7 years of experience in operations planning, business analytics, industrial engineering, or operations management in high-volume environments (e.g., attractions, hospitality, retail, airports).
• Strong analytical and problem-solving skills, with experience in data modeling, forecasting, and operational analysis.
• Proficiency in Excel, Power BI, Tableau, or similar data analysis and visualization tools.
• Solid understanding of capacity planning, labor modeling, and process improvement techniques (e.g., Lean Six Sigma).
• Experience in building and maintaining performance dashboards, scenario models, and business cases.
• Excellent communication and presentation skills; ability to translate complex data into actionable insights.
• Ability to work cross-functionally and influence stakeholders without direct authority.

Job Details

Role Level: Mid-Level

Work Type: Full-Time

Country: United Arab Emirates

City: Abu Dhabi

Company Website: [URL]

Disclaimer: Naukrigulf.com is only a platform to connect jobseekers & employers. Applicants should verify the legitimacy of employers independently. We do NOT endorse requests for money or sharing personal/bank details. For security, visit Security Advice and report any fraud to [e-mail].