Senior Maintenance Engineer

Convergint MEA; Ras Al Khaimah; On-site; AED 240,000 - 360,000; Full time

Job summary

Convergint MEA seeks a technically strong Senior Maintenance Engineer to manage and optimize security systems (CCTV, access control, network security) across a multi-site portfolio in Ras Al Khaimah, UAE.

You will diagnose faults, perform root cause analysis, lead on-site installations, coordinate with ME technicians, and deliver test/inspection reports while liaising with clients and IT teams.

Qualifications

• Bachelor's in Electrical/Electronics, Telecom, or IT (Physics background)
• Certifications: Cisco CCNA/CCNP, BCNE
• Platform certs: CCTV (Milestone/Genetec/Axis), ACS (LENEL/Kerisys/Paxton)
• Strong hands-on experience in security systems maintenance & network administration

Responsibilities

• Diagnose faults, perform root cause & trend analysis, and drive corrective actions
• Maintain CCTV (Milestone, Genetec, Axis), ACS (LENEL, Kerisys, Paxton), biometrics, ANPR & video analytics
• Manage firmware updates, patches, and network security configurations
• Troubleshoot hardware/software issues, including emergency breakdowns
• Lead on-site implementation, coordinate with ME/technicians, and produce test/inspection reports
• Liaise with clients, IT, and FM teams; deliver technical training
• Compile monthly reports on faults, trends, PPMs, and system status

Skills

Fault diagnosis

RCA

PPM

CCTV

Access control

Network security

Firmware management

Site management

Technical training

Education

Bachelor's in Electrical/Electronics/Telecom/IT

Tools

Cisco CCNA/CCNP

BCNE

Milestone/Genetec/Axis CCTV

LENEL/Kerisys/Paxton ACS

Job description

We're looking for a technically strong Senior Maintenance Engineer to manage and optimize security systems (CCTV, access control, network security) across a multi-site portfolio.

What You'll Do

• Diagnose faults, perform root cause & trend analysis, and drive corrective actions
• Maintain CCTV (Milestone, Genetec, Axis), ACS (LENEL, Kerisys, Paxton), biometrics, ANPR & video analytics
• Manage firmware updates, patches, and network security configurations
• Troubleshoot hardware/software issues, including emergency breakdowns
• Lead on-site implementation, coordinate with ME/technicians, and produce test/inspection reports
• Liaise with clients, IT, and FM teams; deliver technical training
• Compile monthly reports on faults, trends, PPMs, and system status

Requirements

• Bachelor's in Electrical/Electronics, Telecom, or IT (Physics background)
• Certifications: Cisco CCNA/CCNP, BCNE
• Platform certs: CCTV (Milestone/Genetec/Axis), ACS (LENEL/Kerisys/Paxton)
• Strong hands-on experience in security systems maintenance & network administration

Key Skills:

Fault Diagnosis, RCA, PPM, CCTV, Access Control, Network Security, Firmware Management, Site Management, Technical Training