Senior Laundry Operations Supervisor - Luxury Hotels

The First Group Hospitality; Abu Dhabi; On-site; AED 48,000 - 78,000; Full time

Job summary

The Laundry Supervisor role at The First Group Hospitality oversees daily laundry operations for a luxury hotel in the United Arab Emirates. You will supervise attendants, ensure high-quality fabric care, and maintain equipment while upholding health and safety standards.

Collaborating with housekeeping and front office, you will manage workloads, train staff, monitor inventory, and report on costs and efficiency to the Manager.

Qualifications

• Experience in luxury hotels as a laundry supervisor or similar role.
• Knowledge of laundry equipment, fabrics, and stain removal techniques.
• Familiarity with health and safety standards and safe handling of cleaning chemicals.
• Excellent organizational and time-management abilities.
• Strong attention to detail and quality.
• Good communication skills and the ability to work as part of a team.

Responsibilities

• Supervise, train, and evaluate laundry staff, including attendants and pressers.
• Organize and prioritize daily laundry loads, including linens, towels, uniforms, and guest laundry requests.
• Ensure washing, drying, pressing, and folding meet hotel standards.
• Monitor and maintain inventory of linens and supplies; coordinate replenishment.
• Inspect washed items for cleanliness, appearance, and fabric care.
• Coordinate with maintenance for equipment servicing and repairs.
• Handle guest laundry requests, ensuring prompt and professional service.
• Prepare reports on laundry usage, costs, and staff productivity.

Skills

Luxury hotel experience

Equipment knowledge

Fabric care & stain removal

Health & safety knowledge

Organization & time management

Communication & teamwork

Job description

The Laundry Supervisor role at The First Group Hospitality oversees daily laundry operations for a luxury hotel in the United Arab Emirates. You will supervise attendants, ensure high-quality fabric care, and maintain equipment while upholding health and safety standards.

Collaborating with housekeeping and front office, you will manage workloads, train staff, monitor inventory, and report on costs and efficiency to the Manager.