Senior IT Director, Multi-School Education Tech

Aldar Education; Abu Dhabi Emirate; On-site; AED 279,000 - 391,000; Full time

Job summary

Aldar Education recruits a Cluster Manager - Digital Technology Services to lead IT strategy, service delivery, and infrastructure across its premium school network in Abu Dhabi. You will manage budgets, governance, and cross-site projects to sustain reliable technology for teaching, exams, and administration.

The role requires 5–7 years progressive IT experience with a minimum of 3 years in leadership, knowledge of ITIL, cybersecurity, and enterprise platforms (Microsoft 365, Entra ID, Azure).

Qualifications

• Senior IT leadership with multi-site responsibility across schools.
• Strong knowledge of ITIL, cybersecurity controls, and enterprise architecture.
• Experience managing budgets, vendors, and performance across complex IT environments.

Responsibilities

• Translate enterprise technology strategy into actionable plans for multiple schools.
• Maintain technology availability, performance, and user experience across the cluster.
• Lead risk management, cybersecurity, and incident response with central teams.

Skills

IT service delivery

Multi-site IT operations

Technology strategy

IT leadership

ITIL

Incident management

Problem management

Change management

Service request management

SLA management

OLA management

Service desk management

Major incident management

Microsoft 365

Microsoft Entra ID

Microsoft Azure

Endpoint management

Identity and access management

Privileged access management

Network infrastructure

Wi-Fi infrastructure

Cloud services

Backup management

Disaster recovery

Business continuity

Cybersecurity

Vulnerability management

Security incident response

Data protection

Device lifecycle management

Patch management

CMDB

IT asset management

Jira

Confluence

Technology procurement

Software licensing

Supplier management

IT budget management

Project management

Infrastructure upgrades

Technology roadmaps

Educational technology

Classroom technology

AI-enabled technology

Technology risk management

KPI dashboards

Technical documentation

Team coaching

Education

Bachelor's Degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or related discipline

Tools

Jira

Confluence

Job description

Aldar Education recruits a Cluster Manager - Digital Technology Services to lead IT strategy, service delivery, and infrastructure across its premium school network in Abu Dhabi. You will manage budgets, governance, and cross-site projects to sustain reliable technology for teaching, exams, and administration.

The role requires 5–7 years progressive IT experience with a minimum of 3 years in leadership, knowledge of ITIL, cybersecurity, and enterprise platforms (Microsoft 365, Entra ID, Azure).