Senior IT Business Partner – Regulatory & Licensing

Salt; Dubai; Sur place; AED 350 000 - 550 000; Plein temps

Résumé du poste

Salt seeks a Senior IT Business Partner to bridge Regulatory & Licensing with IT, translating business needs into effective IT solutions while ensuring compliance and timely system changes.

In this role you will own requirements, support UAT, maintain stakeholder engagement and contribute to IT roadmaps with regular leadership updates.

Qualifications

• Bachelor's degree in IT, Computer Science, Business Administration or related field.
• 8-10 years of IT Business Analysis, IT Business Partnering or IT Project Management experience.
• Experience in regulated industries (government, logistics, postal or financial services).
• Knowledge of regulatory processes, licensing systems and compliance environments.
• Experience managing system change requests and IT service delivery.

Responsabilités

• Serve as the single point of contact between Regulatory & Licensing and IT for system initiatives.
• Develop understanding of business processes, regulatory frameworks and licensing workflows.
• Gather, analyze and document requirements and translate to IT solutions.
• Collaborate with IT teams to deliver system enhancements on time.
• Support UAT, training and communication for new features.
• Maintain stakeholder engagement and feedback to align systems with needs.
• Monitor system performance and work with IT to resolve issues.
• Contribute to IT roadmaps and regulatory-aligned strategy.
• Provide dashboards and reports to senior management.
• Advise the business on optimal use of IT solutions.

Connaissances

Arabic & English fluency

Stakeholder management

Analytical thinking

Documentation

Translate business needs

ITIL/Agile

Communication skills

Presentation skills

Adaptability

Formation

Bachelor's degree in IT/CS/Business

Master's degree preferred

Description du poste

The Senior IT Business Partner will act as the primary bridge between the Regulatory & Licensing function and the IT organisation. This role is responsible for understanding business requirements, processes, and ongoing change requests, translating them into effective IT solutions. The individual will drive system enhancements and modifications while ensuring IT services remain aligned with business objectives and regulatory obligations.

Key Responsibilities

• Serve as the single point of contact between the Regulatory & Licensing teams and IT for all system-related initiatives, including enhancements, modifications, and support.
• Develop an in-depth understanding of business processes, regulatory frameworks, and licensing workflows.
• Gather, analyse, and document business requirements, ensuring they are translated into effective IT solutions.
• Collaborate with IT project teams to ensure timely delivery of system enhancements and technology changes.
• Support change management activities including UAT coordination, training, and communication on new features.
• Maintain continuous stakeholder engagement and feedback loops to align systems with evolving needs.
• Monitor system performance, work with IT operations to resolve issues, and recommend efficiency improvements.
• Contribute to IT roadmaps and strategy, ensuring alignment with compliance and regulatory requirements.
• Provide regular updates, dashboards, and reports to senior management.
• Act as a trusted technology advisor, guiding the business on the optimal use of IT solutions.

Qualifications & Experience

• Bachelor's degree in IT, Computer Science, Business Administration, or a related field (Master's degree preferred).
• 8-10 years' experience in IT Business Analysis, IT Business Partnering, or IT Project Management roles.
• Demonstrated success in business-IT partnership within regulated industries (e.g., government, logistics, postal, or financial services).
• Strong understanding of regulatory processes, licensing systems, and compliance-driven environments.
• Experience managing system change requests, enhancements, and IT service delivery.

Skills & Competencies

• Fluency in Arabic and English (written and spoken) is mandatory.
• Excellent stakeholder management and interpersonal skills.
• Strong analytical and problem-solving abilities with exceptional documentation skills.
• Proven ability to translate business needs into clear IT requirements.
• Familiarity with ITIL, Agile, or similar delivery methodologies.
• Strong communication and presentation skills for both business and technical audiences.
• High adaptability and comfort in dynamic, fast-paced environments.